For my app Find Any File, of which both releases and TestFlight betas were released many times, the TestFlight page tells me that several users have submitted crash reports. And I'm sure the same is true for the MAS releases:
(Yes, this shows quite recent ones, but I've seen similar supposed crash report submits in this list before.)
However, the actual "Crashes" listing on the appstoreconnect sites hasn't show any new crash reports for many months now:
(This is the entirety of crash reports I can get listed, even when removing all filters.)
Something appears to be stuck, on Apple's end.
The same issue is with Xcode's Organanizer window, for "Crashes": It also used to list only the same very old reports and nothing since May 2024. And just now, when I retried this in Xcode, I'm shown a weird error message I never saw before:
Error Downloading Crashes List
An error occurred… Access Restricted with adam id: 1207815783
And yes, I'm logged in just fine, under Prefs / Accounts.
How am I going to get this investigated? I had already sent an email about this to the Review team, who didn't react to it at all. DTS is only for Code level support, which this isn't.
Any help?
How am I going to get this investigated?
Please open a bug report for the Xcode Organizer, and include your developer team ID, as well as the Apple App ID. Once you've filed that bug report, post the FB number for reference.
—Ed Ford, DTS Engineer
