mac installer is crashing in macos15 after successfully installing.

Question

nareshgundu OP

Created 2w

Replies 4

Boosts 0

Participants 2

Hi Team,

mac installer is crashing in macos15 after successfully installing. but it is working in below mac os versions.

.app file in successfully code signed and notarized.

crash logs is attahced, please check.

sh-2024-10-17-124323 2 1.ips

below is our entitlement.plist file for reference. <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>com.apple.security.cs.allow-jit</key> <true/> <key>com.apple.security.cs.allow-dyld-environment-variables</key> <true/> <key>com.apple.security.cs.allow-insecure-bundle-execution</key> <false/> <key>com.apple.security.cs.disable-executable-page-protection</key> <false/> <key>com.apple.security.cs.enable-hardened-runtime</key> <true/> </dict> </plist>

we are clueless what is causing issues in macos 15 as we are unable to luanch it post succesful installation.

please kind take a look into the logs attached and help us resolve the issues.

Thanks, NareshG

Boost

Answer 1

DTS Engineer OP

Apple

2w

You can find general advice on debugging issues like this in Resolving Trusted Execution Problems. I recommend that you start with syspolicy_check.

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—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

1

Answer 2

nareshgundu OP

2w

Hi,

we are able the launch the installer form the command line by execuing the below shell script.

#!/bin/bash

./nw/nw_mac/Visualizer.app/Contents/MacOS/Visualizer .

but when we click to luanch visualizer post installation we are seeing the below error msg screen popup.

"The application "Visualizer" can't be opened"

is there a bug in macos 15, should i upgrade macos 15.0.1 ??

0

Answer 3

DTS Engineer OP

Apple

2w

What did the syspolicy_check test show?

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 4

nareshgundu OP

1w

Hi,

I have latest crash report and we are still having luanch issues in mac os 15.

CrashReport.txt

Thanks, Naresh

0