I am unable to create a private key to access APNs services from the Developer Portal (developer.apple.com).
I take the following steps:
- Sign in to developer.apple.com
- Go to Keys (https://developer.apple.com/account/resources/authkeys/list)
- Click "Create a key"
- Check the enable box in front of "Apple Push Notifications service (APNs)"
- A message in red shows up in the same table row: "This service must have one identifier configured.". A "Configure" button appears.
- Click on the configure button
- A new page loads at the following URL (https://developer.apple.com/account/resources/authkeys/add) displaying an error dialog with the text:
"Unexpected error occurred An unexpected error occurred. Please try again. If the problem persists, please contact Apple Developer Program Support. https://developer.apple.com/support"
I contacted support but that might take ages.
Error in browser console is as below for this URL: https://developer.apple.com/services-account/QH65B2/account/auth/key/realms/list
{
"responseId": "a204b125-f8c2-44f2-82f3-269a2e35265c",
"resultCode": -1,
"resultString": "Unexpected error occurred",
"userString": "An unexpected error occurred. Please try again. If the problem persists, please contact Apple Developer Program Support. https://developer.apple.com/support",
"creationTimestamp": "2024-10-16T11:51:41Z",
"protocolVersion": "QH65B2",
"userLocale": "en_US",
"requestUrl": "https://developer.apple.com/services-account/QH65B2/account/auth/key/realms/list",
"httpCode": 200
}