Noise occurs when playing on iOS 18.0 device + AirPods Pro 2

When we tested the audio quality of our VoIP App, we found that when the iOS18.0 device was played with AirPods Pro 2, we could hear noises similar to peak clipping and distortion, especially when the sound source played was loud and high-pitched. Here is the device information we tested: Model: iPhone 16 Pro Max, iPhone 15 Pro System version: iOS 18.0 (22A3354) Bluetooth headset model: AirPods Pro 2 Bluetooth firmware version: 6F8

We tested multiple apps (including phone calls, FaceTime, Zoom, WeChat, Tencent Meeting), and they all had the above noise problem.

We also found two phenomena:

  • If we use the same iOS 18 device to connect HUAWEI FreeBuds Pro or FreeBuds 2, there is no such noise problem;
  • If we use an iOS 17 device to connect to the same AirPods Pro 2 for testing, there is no such noise problem;

Therefore, we suspect that it is caused by the compatibility problem between iOS 18.0 and AirPods firmware 6F8. The firmware version of our AirPods Pro 2 is 6F8, which was released on June 26, and iOS 18.0 was released on September 16. Maybe they are not very compatible. I hope that subsequent firmware updates can fix this problem.

Hello @doveshi, thank you for your post. Our engineering teams need to investigate this issue, as resolution may involve changes to Apple's software. I'd greatly appreciate it if you could open a bug report, include a sysdiagnose, and post the FB number here once you do. Bug Reporting: How and Why? has tips on creating your bug report.

Noise occurs when playing on iOS 18.0 device + AirPods Pro 2
 
 
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