The app packaged with the enterprise certificate on the iPhone 16 crashes.

The original text is in Chinese, and below is the content translated using OpenAI.

問題描述: 因為一些因素,所以公司申請了兩個企業憑證,其中Entity Name一樣,但Team ID不一樣。現在發現iPhone16系列裝置的使用者,無法同時使用兩個憑證打包出來的APP,不是都會閃退就是其中一個會閃退。

重現問題的逐步說明:

測試的情況有兩種:

  1. 從iPhone16之前的裝置轉移資料到iPhone16,這兩個APP打開都會閃退
  2. 直接在iPhone16安裝這兩個APP,則第一個安裝的APP可以正常使用,第二個安裝的APP會閃退。如果想要切換能使用的APP,需要到 一般-VPN與裝置管理-INNOLUX CORPORATION ,點擊”刪除App”,然後更換安裝順序。

如果是舊裝置升級到iOS 18,則不會有該問題

期望的結果: 兩個APP都能正常使用

實際看到的結果: 如果是舊裝置移轉資料到iPhone16,則都會閃退:如果是直接在iPhone16安裝這兩個APP,則第一個安裝的APP可以正常使用,第二個安裝的APP會閃退。

OpenAI Translation:

Problem Description: Due to certain factors, the company applied for two enterprise certificates, which have the same Entity Name but different Team IDs. It has now been discovered that users of the iPhone 16 series devices are unable to use apps packaged with both certificates simultaneously; either both apps crash or one of them crashes.

Step-by-Step Reproduction of the Issue:

There are two testing scenarios:

  1. Transferring data from a device prior to the iPhone 16 to the iPhone 16 results in both apps crashing upon opening.
  2. Directly installing both apps on the iPhone 16 allows the first installed app to function normally, while the second installed app crashes. To switch to the functioning app, one must go to Settings - VPN & Device Management - INNOLUX CORPORATION, click "Delete App," and then change the installation order.

If an older device is upgraded to iOS 18, this issue does not occur.

Expected Result: Both apps should function normally.

Actual Observed Result: If data is transferred from an older device to the iPhone 16, both apps crash. If both apps are directly installed on the iPhone 16, the first installed app works normally while the second installed app crashes.

Our engineering teams need to investigate this issue, as resolution may involve changes to Apple's software. I'd greatly appreciate it if you could open a bug report, include information about your developer account, your app's app id, and post the FB number here once you do.

Bug Reporting: How and Why? has tips on creating your bug report.

I reported this issue in Feedback on September 25 and provided the test files at that time. I am now adding the developer account and the app ID. My FB Number is FB15260189.

did you solved this problem? can you tell us how to do with it? I got the same problem

The app packaged with the enterprise certificate on the iPhone 16 crashes.
 
 
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