Yesterday after updating to iOS 18.1 I joined the Apple Intelligence waitlist on my iPhone 15 Pro. About an hour later I noticed that it had the message "Support for processing Apple Intelligence on device is downloading." A day later it is still displaying the same message. I have strong wi-fi, I'm plugged in to power with full battery, and there are 750gb available in storage. From what I have been able to find online, this isn't the typical user experience and that it probably isn't going to complete the process at this point. Any advice on how to proceed and get Apple Intelligence installed and working would be greatly appreciated.
Apple Intelligence download issue
I am having a similar problem with my iPhone 15 Pro Max. Mine has been stuck in joined waitlist for just over 24 hours with no change to its status.
I would love to know if there is a fix!
Same problem
I dont know if this will fix for others, but mine is working now. I planned on backing up my phone, resetting to factory, and then restoring from backup. I started the backup (via finder/ backing up to my MacBook) last night. This morning it was complete. much to my surprise, I didn’t have to reset/ restore because it was already working. Apple intelligence was installed and able to be toggled on and off without doing anything further. For those experiencing the same problem, you might want to give this a try. Hope this helps.
After waiting 2 days I did a restore and it was magically there and ready to go. I did this after my wife downloaded the update and had it in less than 10 mins
in how many days is apple smart support activated
Can confirm @BeastDad‘s suggestion to just do a backup works. Seems to validate the connection needed for the download to continue.
Hi,
I had the same issue today with my iPhone 16 Pro and what quickly fixed it was changing the region to something else and then changing it back to United States.
now it’s working fine.
Changed to non US, and back, and then it was all set in 3 seconds.
I was having the same issue, I followed JosueDaniel's suggestion and It was done in under a minute. Thank you!
Same for me but for my mac. 🤦🏽♂️
same for me on mac... it has said "apple intelligence is downloading. some apple intelligence and siri features may be unavailable until the download is complete".
it is very annoying because siri wont work on my mac now and there is no download progress information... no "downloading 30%" or anything like that, I've turned off apple intelligence and turned it back on, nothing seems to make a difference.
since downloading the beta update i have basically turned my pc into the most unintelligent version it has been since siri was introduced lol... please help lol idk what to do
Same here. New iPhone 16 pro, iOS 18.1 beta, Apple Intelligence stuck at 99%. I’ve tried disabling/enabling it, switching languages just to see the download restart and it just keeps getting stuck at 99%.
You should change region to something else then change again to US eve if you are not in us because AI is now only working in US region after changing restart your phone then go to AI settings you should either see join the waiting list if you havent press it but if you see it says downloading, do this quick it need a quick manouver. go to language below set it to other that english us then go back and change it again to us and then emmediately after change it back to us fo back faster in a miliseconds you will see a button say get started or something like that it will guide you steps to enable AI and after you are done you will see a toggle on and of to switch AI then after that connect to Wifi will download the files for AI and you are good to go.
Follow JosueDaniel‘s suggestion on changing the Siri language region to British and then back to us
Mine was previously working and did not today. I turned Apple intelligence off in settings, restarted the phone and turned it back on. Back in less than 10 seconds after doing this. Hope it fixes yours as well!