Links not clickable in iMessage app

Hi Team,

We are facing an issue with iMessage app on iOS versions greater than 10.2.

Sometimes, URL links in received messages are not clickable. Since it's hampering our business, we request you to look into the reported issue and suggest us with a possible solution or workaround.

Scenario:
In the first message, URL was not detected as hyperlink while receiving the same message second time from same sender did make the URL underlined and clickable.


Thank you!

Found a fix that worked for me. Simply close all open apps, then the links that were not previously clickable in texts will now be clickable.

Regan
Links are tappable for:
  • SMS

  • Known iMessages (Known means the number has been added to Contacts OR you have replied at least once in the chat)

Links aren't tappable for Unknown iMessages.

Tip: If you enable Filter Unknown Senders in Messages settings, you will see which chats are categorized as Known or Unknown.


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Links not clickable in iMessage app
 
 
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