apple pay is not available for this website

Question

kain_chow OP

Created Jul ’24

Replies 1

Boosts 0

Participants 2

Hello! I am trying to test Apple Pay integration on my Websites. I have followed every step in this guide:

Created a sandbox test account
Signed out of the original apple id and logged into the sandbox test account
Added a test card number

But now when I click on the payment, it pops up "Apple Pay is not available for this website"

This is my apple pay session.

   "applePaySession": {
            "epochTimestamp": 1722238930083,
            "expiresAt": 1722242530083,
            "merchantSessionIdentifier": "SSHAFB91E9B24D34819983B9BFC42A00B41_A0E617ED4A56A343E07C6E1255BD4098423B3A8E1243236462D07B14B4A0F7C3",
            "nonce": "47723e6b",
            "merchantIdentifier": "83DCF5597D4E94ABC7297F3489E4D5C4655CFDEB711EFA6FEB85E39FD86FD1E1",
            "domainName": "dev-d8okw12xt.hoobuy.com",
            "displayName": "Hoobuy.com",
            "signature": "30***",
            "operationalAnalyticsIdentifier": "Hoobuy.com:83***",
            "retries": 0,
            "pspId": "1A25***"
        }```

Answered by DTS Engineer in 797877022

Hi @kain_chow,

You wrote:

But now when I click on the payment, it pops up "Apple Pay is not available for this website"

This error is typically caused by an invalid payment session configuration due to the merchantIdentifier not matching the provided merchant identity certificate or payment processing certificate.

Please see the following resources for more information:

The latter has a section specifically related to this issue. Please confirm the following in your Apple Pay on the Web configuration:

The merchantIdentifier provided to your payment session request matches an existing Merchant ID registered to your developer account.
The merchantIdentifier also has an active payment processing certificate and merchant identity certificate.
The domain provided to the payload of the /startSession or /paymentSession endpoints match the domain shown in your web browser’s address bar.

If the information above does not resolve your issue, please let me know by adding another reply.

Cheers,

Paris

Boost

Answer 1

DTS Engineer OP

Apple

Jul ’24

Recommended

Hi @kain_chow,

You wrote:

But now when I click on the payment, it pops up "Apple Pay is not available for this website"

This error is typically caused by an invalid payment session configuration due to the merchantIdentifier not matching the provided merchant identity certificate or payment processing certificate.

Please see the following resources for more information:

The latter has a section specifically related to this issue. Please confirm the following in your Apple Pay on the Web configuration:

The merchantIdentifier provided to your payment session request matches an existing Merchant ID registered to your developer account.
The merchantIdentifier also has an active payment processing certificate and merchant identity certificate.
The domain provided to the payload of the /startSession or /paymentSession endpoints match the domain shown in your web browser’s address bar.

If the information above does not resolve your issue, please let me know by adding another reply.

Cheers,

Paris

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