How do I use an Analytics file?

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Created Jul ’24

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One of my customers is reporting a crash. He sent me a file called "Analytics-2024-07-08-200041.ips.ca.synced". I don't know what to do with this file. It appears to contain thousands of lines of JSON. I can read them, but the file is too large for me to find any specific problem.

What is this file, how was it generated, and how am I supposed to use it?

When I searched for the answer online, I kept running into instructions asking me to choose tabs or press buttons in Xcode that don't exist. I assume that this is because Xcode changed since those instructions were written.

I did check for crash reports in the Organizer and it does not report any for the current version of my app, or any within the past two weeks for any version.

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Answer 1

DTS Engineer OP

Apple

Jul ’24

That isn't the file you want to diagnose a crash, as it's not the crash report. The file name for your crash report will start with your app's process name (which is also your Xcode target name), instead of Analytics in your example.

Once you have that file (its file extension will contain ips if your customer sends it to you directly from their device), you can drag and drop it onto Xcode's dock icon to open it up in Xcode's debugger, or just double click on it to open it with the macOS console app, which will show you the complete contents of the JSON data in a more readable format.

— Ed Ford,  DTS Engineer

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