Hey everyone!
I’m currently working on a new app called Kept – a simple and elegant journaling app designed to help you capture your thoughts and ideas effortlessly.
However, I’ve hit a bit of a snag with the TestFlight distribution of the app. When I test the in-app purchases locally, everything works perfectly. But once the app is pushed to TestFlight, users only see "Loading products..." indefinitely and are unable to make purchases.
Here are the details:
The app works locally with sandbox accounts. Product identifiers and configurations have been double-checked. All in-app purchases are correctly set up and approved in App Store Connect. Using correct sandbox account settings on the device.
Hello, I recommend filing feedback about this issue to the StoreKit problem area:
http://feedbackassistant.apple.com
Please include as much information as possible including app information and a sysdiagnose captured after reproducing the issue, so we can help investigate. Please also share the FB number here for reference.
