App Store Connect API responds with status 403 Forbidden

Question

Created Jun ’24

Replies 2

Boosts 0

Participants 4

As other threads have reported, the endpoint “GET /v1/salesReports” responds with a status of 403 (Forbidden). It worked a week ago but no longer works today.

Further Information:

There is no warning on https://appstoreconnect.apple.com/ after logging in.
I have generated API keys with Admin, Developer, and Finance authority, but none worked.
It does not reach the request rate limit per hour.
Other endpoints "GET /v1/apps" for instance, respond with status 200(work properly).

I would appreciate any help or advice. Thank you.

Answered by Engineer in 790207022

To help investigate your issue, please open a Feedback Assistant report, and post the ID in this thread.

In the report, please use the "Developer Tools & Resources" topic and include:

the exact URL that is failing
The exact parameters to the API you are using
The exact Key ID and Issuer ID you are using to sign your auth JWT
An example response, ideally with all HTTP headers

With this information, I can look into your failure more specifically and determine why the request isn't working as expected. Thanks!

Boost

Answer 1

romulogomes OP

Jun ’24

Had the same issue a couple months ago, it was a problem on Apple's side. Is it working now? Last time it stopped for just a few hours.

1

Answer 2

Engineer OP

Apple

Jun ’24

Recommended

To help investigate your issue, please open a Feedback Assistant report, and post the ID in this thread.

In the report, please use the "Developer Tools & Resources" topic and include:

the exact URL that is failing
The exact parameters to the API you are using
The exact Key ID and Issuer ID you are using to sign your auth JWT
An example response, ideally with all HTTP headers

With this information, I can look into your failure more specifically and determine why the request isn't working as expected. Thanks!

0