ONE_TIME_SNAPSHOT suddenly stopped returning data (Analytics API)

Question

Created May ’24

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I've been using the App Store Analytics API for a few weeks now with no problem, but yesterday I started to get no data from the ONE_TIME_SNAPSHOT.

It's simply returning empty, although we haven't changed anything on the code (already checked 100 times).

Anyone here with the same problem?

Answered by App Store Connect Engineer in 789981022

Regardless of the request type, ONE_TIME_SNAPSHOT or ONGOING, Report instance entities are available for a limited period of time.

If you have not downloaded the files within that time period, you can create another request and download a new copy of the data.

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Answer 1

App Store Connect Engineer OP

Apple

Jun ’24

Accepted Answer

Regardless of the request type, ONE_TIME_SNAPSHOT or ONGOING, Report instance entities are available for a limited period of time.

If you have not downloaded the files within that time period, you can create another request and download a new copy of the data.

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