[macOS]: In sonoma 14.4, Network issues and devices hanging after waking from sleep.

Question

namdev20 OP

Created Apr ’24

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HI Team,

We have recently observed a network issue, followed by device hang-ups when users come out of sleep while using the Transparent app proxy provider in Sonoma 14.4. and users are required to restart the system to resolve the problem.

In the client logs, we observed that State:/Network/Global/IPv4 does not have any PrimaryInterface and there is no internet connectivity, although the internet works fine on other devices.

this issue start coming in sonoma 14.4 and happen with Transparent app proxy provider.

We are currently unable to pinpoint the exact issue. Are there any known issues with Sonoma 14.4?

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Answer 1

DTS Engineer OP

Apple

Apr ’24

It sounds like this is a clear regression with macOS 14.4. That is, with the same version of your software, you see a problems on 14.4 and that you didn’t see with previous systems. Given that, my standard advice is that you file a bug about this.

Please post your bug number, just for the record

Ideally your bug report would include a sysdiagnose log. That could be tricky to get, depending on how how hard the Mac hangs. If you use the key chord described in the Sysdiagnose for macOS instructions on our Bug Reporting > Profiles and Logs page, do you end up with a log?

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