verifyReceipt API returns a status of 21005.

We are using apple's verifyReceipt API. (https://buy.itunes.apple.com/verifyReceipt)

In one receipt, it returns a status of 21005. This probrem is occured by not all receipt but one receipt.

The documentation describes it as "The receipt server was temporarily unable to provide the receipt. Try again.". (https://developer.apple.com/documentation/appstorereceipts/status)

However, after more than a month, the API still returns the same status for this receipt. Does anyone know the cause of this?

Replies

Please file a ticket in Feedback Assistant (feedbackassistant.apple.com) with the receipt attached and post the FB number here.

Thank you for your reply. We have sent the recipt via Feedback Assistant. FB number is FB13739094.