Apple logo character not displaying in Mail and another app

opt-shift-k gives me the expected Apple logo character in Notes and TextEdit, but in Mail I just get a square box. Same in a Flashcard Hero app I have. It used to work everywhere, but now, at least in Sonoma 14.3.1, it doesn't work some places.

 (seems to work here) 

I also have a keyboard text replacement set on my computer where I can type "apple logo" without the space in between and it puts in the character. That's not working in the same places opt-shift-k isn't working, so I guess the problem is in the Mail app and the Flashcard app.

Is anyone else finding this problem? Any ideas? I don't find any threads here on it, or on the web. Perhaps it's a new thing.

Answered by Jeff_55 in 780451022

After more research I figured it out. It's a font problem. I'm using Verdana in Mail and the Apple character is missing.

(I'm using Verdana because it shows the capital of the i character distinct from the lower case L character. For instance, when abbreviating Artificial Intelligence to two letters it's confusing.)

I did more research on this. In the Mail app in a new message, typing opt-shift-k still gives me a square instead of the Apple character. However, if I paste in the Apple character I get from typing opt-shift-k in my Notes app it shows as the Apple character in the mail message. Furthermore, after that, if I type opt-shift-k in the Mail message I get the Apple character and can do that as many times as I like. Opening a new Mail message repeats this cycle again starting with the square.... Definitely something I don't understand here. Sonoma 14.3.1, M1 Mac mini. Apple Bluetooth keyboard with keypad and Touch ID key.

Accepted Answer

After more research I figured it out. It's a font problem. I'm using Verdana in Mail and the Apple character is missing.

(I'm using Verdana because it shows the capital of the i character distinct from the lower case L character. For instance, when abbreviating Artificial Intelligence to two letters it's confusing.)

Apple logo character not displaying in Mail and another app
 
 
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