We’re unable to make this call.

Question

ingoampt OP

Created Jan ’24

Replies 1

Boosts 2

Participants 2

Dear Madam, Sir,

I would like to ask why I can not have telephone call back for account and service and it says the red message as : We’re unable to make this call. Please reach out to us by email.

Could you please guide me why I can not have telephone call support with call back for membership and account services ( before I use to be able to have call back in this section but now it says : We’re unable to make this call. Please reach out to us by email.). what should I do ? I can not also submit email form because the submit button does not work for my account !

Thank you so much Best Regards

Boost

Answer 1

dbacks2196 OP

2d

Sorry you're going through this. The same thing happened to me. When I did get through to support, everyone was very kind on the phone until after putting me on hold, after which their demeanor completely changed and I was treated like some sort of criminal. I had two calls in total, and they've effectively banned me from making any additional ones. My "point of contact" has not gotten back to me, despite their email stating that I could reply to the thread and reach out by text/voice message.

Did you ever get help with this?

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