A good number of my users are having trouble when trying to use Family Sharing for my app. The feature is enabled in AppStoreConnect, but apparently I'm not allowed to disable it once it has been enabled.
Is there any workaround to disable it again?
On some users device the app simply won't start after they try to enter with Family Sharing. And even if they disable family sharing on their device, the same problem occurs. So basically, once they tried to connect to our Premium product through a family members subscription, they seem forever unable to use the app again.
Any thoughts?
Thanks