Audio entitlement for CarPlay

Does anybody have insight into why Apple would give a developer map display entitlement but would forget to give audio entitlement? We've contacted Developer support and keep being told they are investigating and to wait...it's been several MONTHS. Beginning to think they might be revamping CarPlay which may require all new entitlements. Anybody have any similar experience? Thanks in advance for your help.

CarPlay apps aren’t given more than 1 app entitlement. You either get a Maps entitlement or Audio, not both. If you are requesting both to be able to give audible instructions you don’t need the audio template. The audio template is more for playable media.

Thank you for explaining, that was very helpful.

Audio entitlement for CarPlay
 
 
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