StoreKit 2: Newly added subscription not being returned

Question

sundancecloud OP

Created Jul ’23

Replies 6

Boosts 1

Participants 3

Hi,

In App Store Connect, I have added a new subscription to an existing subscription group and it has been approved by the App Store.

The Problem:

In my development environment, the existing 6 products are returned, but the new 7th product is not being returned.

What I have checked:

New subscription is Approved,
Product code is correct.
Simulator device is logged in as Sandbox Tester ID.
No errors from Product.products(for:).
Region is correct.
Waited 36 hrs for propagation
Paid apps agreement is current

Any more troubleshooting ideas?

Thanks in advance

Answered by sundancecloud in 759956022

Solved:

In my development debug Scheme, I had a leftover StoreKit Configuration in the Scheme Options. The fix was to set StoreKit Configuration to "None". The latent StoreKit config was masking the App Store Connect products.

Boost

Answer 1

gebs OP

Jul ’23

Hi,

Try: 1 - Restart your device 2 - Make sure the new subscription is in the same group as the others 3 - Try it on a real device

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Answer 2

App Store Commerce Engineer OP

Apple

Jul ’23

Assuming your product is approved and the available date is < today, then it should be available. If you can file a ticket, teams can investigate. http://feedbackassistant.apple.com

Feel free to reply with the FB# you filed. Be sure to include the Product ID, your app ID and BID. and even better if you can show the product request and response.

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Answer 3

sundancecloud OP

Jul ’23

Hi,

Thanks for the suggestions ..

Yes, restarted device, tried on a real device. New subs is in the same group (there is only one).

I will try to file a ticket at feedbackassistant.com

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Answer 4

sundancecloud OP

Jul ’23

Hi App Store Commerce Engineer,

Thanks for responding. I have submitted an FB: FB12654744

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Answer 5

sundancecloud OP

Jul ’23

New information ...

I made a text change to an existing subscription product.

This does show when running the released app, but does not show in the development sandbox app.

I tried clearing the app cache ("DerivedData"), restarted development machine, double-checked the bundle IDs.

It appears that the App Store price changes are not propagating to the sandbox environment.

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Answer 6

sundancecloud OP

Jul ’23

Accepted Answer

Solved:

In my development debug Scheme, I had a leftover StoreKit Configuration in the Scheme Options. The fix was to set StoreKit Configuration to "None". The latent StoreKit config was masking the App Store Connect products.

0