Missing elements in the collection view on iPhone 14 Pro Max with iOS 16.4

Question

Created Apr ’23

Replies 7

Boosts 2

Views 2.1k

Participants 9

We implemented a customized keyboard long ago, and it has worked well. But after iOS 16.4 is released, we received feedback that claims "4, 7 and the decimal point (.) are missing". After some testing, we confirmed this issue only happens to iPhone 14 Pro Max with iOS 16.4 or iOS 16.4.1.

IMG_0772 2.PNG

The number of subviews in the collection view is 11 (9 cells + 2 scroll indicators), not 14 which is expected. And the width of each cell is 1/3 of the screen width. So this is NOT because we didn't configure UICollectionViewLayout correctly.

Moreover, if we decrease the width of cells, the keyboard will look normal.

IMG_0773 2.PNG

Does Apple realize this?

Boost

Answer 1

Apple Staff OP

Apple

Apr ’23

Hi, we're certainly not aware of any such issues currently. If you could file a report via the Feedback Assistant with a sample app, I'd be happy to take a look at what is going on, as this seems pretty serious!

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Answer 2

dewrrwrwe OP

Apr ’23

i have same problem with my app, some of the photos in collection view is missing, by debugging i saw that somehow index gets skipped iOS 16.4.1 iPhone 13 PRO

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Answer 3

gong000 OP

Apr ’23

meet same problem in my app CollectionView miss some cell in iOS 16.4.1 iPhone 14 Pro Max

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Answer 4

dewrrwrwe OP

Apr ’23

will this issue be fixed in next iOS update? Please hire more QA, such bugs are not acceptable.

1

Answer 5

Frameworks Engineer OP

Apple

Apr ’23

Thank you for submitting feedback with a sample project. I can confirm that this indeed is a bug and we are looking to resolve the issue. As a workaround in the meantime, you can adjust the item width in your collection view layout to be (x - 0.001).

1

Answer 6

dewrrwrwe OP

Apr ’23

Have anyone tested this on latest iOS 16.5 betas?

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Answer 7

Anandhakrishnan OP

May ’23

I had the same problem in iPhone 14 plus, in my case, the missing cells were out of the screen the fourth element was to the left of the third element and out of the screen. Only a small portion of it was visible. I was using the device width to calculate the width of single cells in my case deviceWidth divided by 3 when I changed it to deviceWidth - 1 divided by 3 the problem was solved.

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