Question about testflight and Beta App Feedback

Hi @all, Im a new, and not a dev, but im facing a problem i cant solve by myself-

I just deployed a new app build, that was enrolled as internal and external test on testflight. everything went well and the users started testing. But: as far as i can see just internal users are able to make screenshots and send me direct feedback? ( This nice feature, you make a screenshot and share it with a comment ) Is that correct? I already checked, if external testers are enabled to send feedback -> they are enabled. So, i dont know whicj pitfall im facing, but it seems to be dependent to the "role" as internal tester Would be nice if anyone could give me a hint. Thanks!

Question about testflight and Beta App Feedback
 
 
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