Hi everyone,
My App is a slot casino game. You get free coins (or you can purchase them via in app purchases) to spin in 6 differently themed rooms. I also have a 'Diamond' loyalty system. Every 3 hours, a Diamond is generated which the User can click on to collect. Once the user collects enough Diamonds, he can then redeem those Diamonds for a amazon gift card. These cards are already pre-purchased by my company. They are not sold to the User. I have recently been rejected from the App store because of 3.1.1. Here is what the person reviewing states:
Hello,
Thank you for providing this information.
Regarding 3.1.1, we understand that gift cards are all pre-purchased in your app.
However, gift cards that can be redeemed for digital content and services to be used in other apps or on third-party platforms is considering not compliant to App Store Guideline 3.1.1.
To resolve this issue, it would be appropriate to please remove any content or features that sell digital items, codes, currencies or gift cards for digital content to be used in other apps or third-party platforms.
We look forward to reviewing your resubmitted app.
"To resolve, please remove any content or features that SELL digital items, codes, etc." We do not sell. There are many similar Apps out there like mine.
And many, many more. I can find them all if need be. Can anyone provide me with a suggestion on how to approach this review process? This is a core function of my game and I would like to keep it intact. I just don't understand how I am violating the process with many other apps doing the exact same thing.
There are many similar Apps out there like mine.
That's not an argument for reviewer.
The fact that other apps which apparently do the same thing in the same way were accepted is not a reason for yours to be. may be some apps have just passed through this time (but will be caught later on) or they are not really doing the same way that you do. Or were submitted by an organization that has the entitlements to do so.
In any case, you have to focus solely on your app and make it compliant with rules.
And first, try to convince the reviewer that you do not sell.
