I am not getting any replies to my request for status.

Question

Created Jul ’22

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I submitted an App for review on June 18, received a response on June 21, as Rejected, Reason "other". But the message text said "there maybe a problem with your account or app, or there maybe no problems, and I have to wait 7 days and contact review team for status". I sent status requests several times, but got no response, except a a thank you e-mail for inquiring. My confusion is why my app was rejected while the review to best of my knowledge hasn't even started? Is Apple short on staffing? An android version of the same App took just 24 hours to get posted.

Answered by Claude31 in 719275022

Rejected here is because the app or your account are under investigation. It is a temporary status whilst this investigation in pending, not a real rejection.

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Answer 1

Claude31 OP

Jul ’22

Accepted Answer

Rejected here is because the app or your account are under investigation. It is a temporary status whilst this investigation in pending, not a real rejection.

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Answer 2

GSTechus22 OP

Jul ’22

I wonder what investigation means. The account is a regular developer account, and the App itself is a VPN based on openvpn. They just need to review and release it, except that they may want me to put a price on it, so they get a cut.

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