App Keeps Crashing on iPAD - App Store Review

Hi everyone,

I have an app that uses the front-facing TrueDepthCamera for functionality. I.e., taking a photo is essential for functionality.

My problem, as quoted from App Store review team, is as follows:

  • App crashed when we tapped to take a picture

Review device details:

  • Device type: iPad
  • OS version: iOS 15.1

I have tested this app on iPhone 13, 12, and 11 successfully. I intended to make this an iPhone ONLY app (changed hardware requirements in info.plist. Didn't change target deployment info though... i.e. iPad still selected there).

I have spent hours trying to figure out the following: is there any way to restrict an app to iPhone only for testing and publishing?

I am a solo developer who has spent lots of time on trying to make this a reality, and am unfortunately stuck on this issue. All help is appreciated!

Did you include the privacy statement string in the info.plist?

MobileTen yes I believe so, my info.plist has

Privacy - Camera Usage Description | Camera is needed to take pictures of food!

Just resubmitted a build and changed target deployment info to iPhone only. I hope that fixes it!

App Keeps Crashing on iPAD - App Store Review
 
 
Q