iPhone 13 pro Apple CarPlay crashing as soon as music plays (Apple Music)

App & System Services General CarPlay

Created Sep ’21

Replies 48

Boosts 1

Views 20k

Participants 59

Hi. I just setup my iPhone 13 yesterday. I went to go somewhere, plugged in my phone with Apple carplay (I have a 2020 Honda Civic, same head unit from 2016-2021). It connects fine, but I soon as I go to play music, it crashes. My head unit says something along the lines of it’s not compatible. I tried everything from hard reset and resetting the head unit, nothing works. Tried looking it all my settings both iPhone and head unit, nothing works at all. I need help asap. Paid a lot of money for this phone and I’m very disappointed.

RUNNING IOS 15

Boost

Antxdinero OP

Oct ’21

This happened to me. All I had to do was turn off EQ in settings

Greg97531 OP

Oct ’21

Having the same issue with my iPhone 13 Pro. I can’t play Apple Music because it crashes when I use CarPlay. Hope Apple fixes this bug.

courthofjuly OP

Oct ’21

I have been having this same exact issue with my 2020 Range Rover Evoque and my new iPhone 13 Pro.

My iPhone 12 Pro would connect perfectly fine, even after the iOS 15 update, and play my Apple Music without any issues.

With the iPhone 13 Pro, I would plug it into the USB port, CarPlay would display when plugged in but crash as soon as I hit the play button to play music.

I also changed the equalizer (EQ) from “Late Night” to “Off” and it now works!!!!! Thrilled!!

adw27 OP

Oct ’21

Same issue here car: 2016 A45 AMG - Car play worked perfectly with my iphone x - upgraded to 13 pro and no longer even shows up as charging let alone carplay. Any help greatly appreciated. Do i need a special adapter?

Taylormg14 OP

Oct ’21

Hi, we just had the same issue on the iPhone 13 pro max. We went into settings, under music, and turned off the EQ. It was in late night mode but we turned it off and it immediately worked fine. Before doing this, Apple car play would come up and operate fine until clicking the music and it would crash. Now everything works as it should.

Claude31 OP

Oct ’21

Apparently they fixed a bug for Audio in CarPlay in 15.0.2

According to Apple:

This update includes bug fixes for your iPhone:

Photos saved to your library from Messages could be deleted after removing the associated thread or message
CarPlay may fail to open audio apps or disconnect during playback

ArnoV1 OP

Oct ’21

Turn off 5 G CarPlay doesn’t work with it yet!

maeganwalling OP

Oct ’21

I have the new iPhone 13 Pro Max and I drive a 2020 Nissan Altima. CarPlay kept crashing. I updated to the new IOS 15.0.2 and now it works.

Winifred0828 OP

Oct ’21

I turned off the equalizer and it works now!

Mcantu OP

Oct ’21

My EQ was off on my 13 Pro Max but I turned on, “late night” and my CarPlay started working! I turned it off again and my CarPlay continued to work. Thank you to whoever figured this out! I have a 2019 Terrain.

Normandy OP

Oct ’21

IPhone 13 carplay doesn't work in a 2021 range rover

Penelopeak OP

Oct ’21

I was having the exact same problem as you. I went to EQ in settings and mine was set on “off”. I switched it to literally anything else and it fixed it right away!! My music is now playing and it doesn’t crash.

Gnarly37 OP

Oct ’21

I am having the exact same problem with my new 800$ phone, crashing anytime I try to play music through CarPlay. It plays through wireless Bluetooth, and allows the other apps like audio books, maps etc to work but crashes every time I try to play music. What a POS.

FrankFeng OP

Nov ’21

Settings -> General -> About -> Change your device name

Follow the steps can solve this problem

yarin OP

Dec ’21

upgraded to the iPhone 13 pro yesterday (running 15.1.1) and CarPlay icon isn’t even showing up. Tried every troubleshoot I could find, including all the resets, doesn’t work.