Free trial of IAP in a same subscription-group

Question

tpark OP

Created Dec ’16

Replies 4

Boosts 0

Views 5.3k

Participants 5

We have a streaming service app with 1-month auto-renewable subscription.

Now we have the plan that make 3 products in a same same subscription group

auto-renewable subscription

Subscription-Group

- product 1. 1$, free-trial 1month, every 1 month

- product 2. 2$, free-trial 1month, every 1 month

- product 3. 3$, free-trial 1month, every 1 month

We want user could have only 1 month free-trial even if they Upgrade/Downgrade in that same subscription-group

ex. User A

product1 (free 2weeks) --(upgrade) --> product2 (free 2weeks) -> product2 (paid 1month) -> .....

how can I make this?

Is it enough they're in same group?

Thanks!

Boost

Answer 1

OP

Apple

Dec ’16

This question is answered in the iTunes Connect Resources and Help document - Section In-App Purchases - Auto-Renewable Subscriptions

<https://itunespartner.apple.com/en/apps/faq/In-App%20Purchases_Auto-Renewable%20Subscriptions>

Are customers entitled to a free trial each time they change subscription level?

If you offer free trials for your subscription, customers are limited to a single free trial per subscription group. Once a subscriber has participated in a free trial for a subscription, they will not receive another free trial when they upgrade, downgrade or crossgrade within that subscription group. If they upgrade, downgrade, or crossgrade while the free trial is still active for another level, the free trial will end and the customer will be billed.

If you would like to see a different behavior, that would be an enhancement request to iTunesConnect - please use the Apple Developer Bug Report page to submit such ER's - http://bugreport.apple.com

rich kubota - rkubota@apple.com

developer technical support CoreOS/Hardware/MFI

0

Answer 2

raghavendrafromphiladelphia OP

Mar ’19

I hope this is still true in 2019. Facing a similar issue.

Thanks

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Answer 3

ak9820 OP

Aug ’20

Hi rich kubota (rkubota@apple.com),
Is this still true for free trial in 2020 ?

Code Block If you offer free trials for your subscription, customers are limited to a single free trial per subscription group. Once a subscriber has participated in a free trial for a subscription, they will not receive another free trial when they upgrade, downgrade or crossgrade within that subscription group. If they upgrade, downgrade, or crossgrade while the free trial is still active for another level, the free trial will end and the customer will be billed.

Thanks,
ak

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Answer 4

kevinBedrock OP

Aug ’20

Hi, I wanted to know if the this quote is still true ?

If they upgrade, downgrade, or crossgrade while the free trial is still active for another level, the free trial will end and the customer will be billed.

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