Hi, IOS 15 Safari does not support Fairplay DRM and gives an error, other browsers like Chrome also do not work. Since IOS 15 released today, we as DRM providers are having a lot of complaints from our customers. The issue does not happen on IOS app, only for IOS browser. We have seen the same issue across multiple DRM providers, so issue is at the end of Apple and only occurs for IOS 15.
We have explored more and also found the cause of bug, a detailed bug report along with samples has been filed on https://feedbackassistant.apple.com/ The feedback ID is FB9646199.
Hi siddhant333,
thanks for the update! Could you please give a direct link to the feedback ticket? Unfortunately, I can not find it.
Also extra information I would like to add (maybe you can update your ticket too):
I have tried iOS 15.1 beta on an iPhone 7. The DRM playback does not crash anymore, but there is no video, only audio. You can try all the players on this page, all play audio-only on iOS 15.1. (On 15.0 all crashed) https://pallycon.com/multi-drm-demo/
However, if you disable GPU rendering (GPU process: Media) in the Safari Experimental Settings, and restart Safari, all the players start showing video too.
Also, just for reference: We also see this message popping up in the DRM flow too, if you use webkit-eme (not standard EME) + GPU rendering enabled. https://github.com/WebKit/WebKit/blame/e98ff129bc8eba06ac17105f19c5f0e142aab853/Source/WebKit/GPUProcess/media/RemoteLegacyCDMSessionProxy.cpp#L89
(and this could break Desktop Safari 15 in certain scenarios if you rely on this destination URL)
I hope you find the information above useful.
Hi,
We're also facing the same issue with Safari iOS 15 and FairPlay DRM. In our side we tested on jwplayer, shaka player and pure javascript we found that Safari random throw error MediaError code 3 "Media failed to decode" sometimes Safari can play FairPlay DRM stream sometimes not.
Before that its work fine on iOS 14
@siddhant333 could you share a direct link to the feedback ticket or the cause of this bug ?
@Danesz so you tested with iOS 15.1 and found that error still exists ?
When will iOS 15.1 be pushed out to app store? All our test devices that we have upgraded to iOS 15 have problem with Fairplay in Safari.
Unforuntately, this issue has also now started coming in Mac OS Safari 15.0
Feedback ticket submission was private and thus no option to share the link for it. Reason is that Apple is not supporting certain encryption scheme.
@siddhant333 What does it mean not supporting certain encryption scheme? do you have workaround this issue or could you share how to get that information
+1
Fairplay encrypted content working on various Apple devices and iOS versions are not working on iOS 15 and iPadOS 15.
License server response is identical between iOS 14 and iOS 15.
GPU Process: Media needs disabled for iOS 15 on iPhone XR to get any video playback.
Our site is failing for many users (all our videos are encrypted). Don't know if we should be pointing the finger at Apple iOS 15 update, or at videojs EME extension.
Updates/status/progress/help needed. Please.
This issue happens with fairplay content in iOS 15 Safari.
My device is iPhone 8+
A screenshot of Apple technical support team reply on this to our team is attached.
Does anyone know when this IOS 15.1 beta 2 is expected to be released to the public? After updating to IOS 15.1 (prompted by my iphone) the issue still persists with Fairplay content on Safari and chrome. However after installing IOS 15.1 beta 2, the issue is resolved.
Any idea when 15.1 will be released?
We run a video streaming service for Education, and users who have upgraded to iOS 15 can no longer play video due to this issue. Is there any indication (even if just a rough window) of when the issue may be resolved?
Apple team has accepted that it is a bug and is corrected in IOS 15.1 (which is in beta currently) , so have to wait for official release of 15.1 for full solution on this.