auto-renewable subscription option missing

Question

Created Nov ’16

Replies 20

Boosts 1

Views 21k

Participants 16

We are trying to add and test an auto-renewable subscription to our app. However, in iTunes connect > Features > In-app purchases, when we click the + button to add an in-app purchase, there no option for auto-renewable subscription. We are only presented with 3 options:

1) Consumable

2) Non-consumable

3) Non-renewing subscription

Is there anything that would cause the auto-renewable subscription option to be missing like this? We haven't yet chosen a price under App Store > Pricing and Availability, but not sure why the other 3 options would show up if that's what's causing this.

Any ideas?

Boost

Answer 1

Woofy Inc. OP

Mar ’17

Hi. Is it mandatory to have at least one paid app in itunesconnect for enabling the Auto renewable option? We are planning to release our first app. We will get the paid applications contract done, but since this is our first app in itunesconnect, we dont know if the ätleast one paid app"concept is necessary?

Will creating a latest paid application agreement alone solve the issue?

Thanks

0

Answer 2

kanak70 OP

Apr ’17

The answer lies here : http://stackoverflow.com/questions/42689775/why-i-didnt-see-auto-renewable-subscription-in-itunes-connect

When you want to sell something, but you haven't sold anything before.
You should open

iTunes Connect -> Agreements, Tax, and Banking

.
I think you have got

Master Agreements -> Contracts In Effect -> only row with Contract Type: Free Applications

Apple don't access to functions for sell anything. Your App doesn't access to products in

iTunes Connect -> Your App -> Features -> In-App Purchase

Decision: You have to sing new contract in

iTunes Connect -> Agreements, Tax, and Banking -> Contract Type: Paid Applications

and fill fields [

Contact Info, Bank Info, Tax Info

]

After that: you'll see

Auto-Renewable Subscription

in

Select the In-App Purchase

you want to create.

0

Answer 3

kennethfromgunnedah OP

Apr ’20

Thank you Kanak70, that solved my issue.

1

Answer 4

hamzamunib32 OP

Jun ’21

If you don't see the Auto-Renewable Subscription option, ensure your developer account has accepted all applicable contracts and have provided tax and banking information in the 'Agreements, Tax, and Banking' section of App Store Connect.

0

Answer 5

omills OP

Feb ’22

Make sure you also add your banking information in "Agreements". That's the only way it worked for me

1