I downloaded my app from testflight.
I crashed the app.
I selected "share" when asked if I wanted to share the crash with the developer
I do not see any crashes in the organizer app, or on the appstoreconnect website
This took place several hours ago
How do I see the crash report?
Can you make sure the device you're using has enabled the ability to Share with App Developers (on an iOS or iPadOS device, it's under Privacy -> Analytics & Improvements). If this setting is disabled, reports are not sent to Apple. If that doesn't help, let us know so we can explore other possibilities.
Since this is your app and you have the device which created the crash, you can directly get the crash report from the device. Since the crash report came directly off the device and not through TestFlight you'll also need to symbolicate it. For info on how to do these, please review Diagnosing Issues Using Crash Reports and Device Logs. Steps 2 and 3 contain the info on how to accomplish each of these tasks.
I'm also having issues with crash reports since about a month. I have one user on iOS 14.6 that manages to crash my app every time it launches. He runs the newest TF version of the app. However none of his crashes are ever sent to App Store Connect (nor available in Xcode). He doesn’t get any popups asking whether he wants to send crash data. He has “Share with App Developers” enabled in Settings -> Privacy -> Analytics and Improvements. Any idea why his crashes aren’t sent?
The latest crash I see in App Store Connect is from 16th of June and there have been crashes since that based on discussions with users.
Is the best way to again start relying on some third party crash reporting tool, as Apple's stuff clearly isn't working out? I used Crashlytics in the past before Google ruined them and it was awesome, but is sadly not an option anymore.