Business Manager redemption links showing region error.

I have recently linked an app that on the app store is available in every country/region, the app is privately distributed using Business Manager through the redemption codes which I generate, I am having reports from some (not all) users that the redemption code link takes them to the app store but the displays an error message of:

'App not available in country / region'

However there isn't anything can work out from my end that would be blocking them from proceeding based on country/region. I have also tried the link with people outside the UK as the redemption codes seem to be UK store only and they get a different error of:

'This code is only valid in the United Kingdom Store'

Which makes sense if the codes are UK only due to Business Manager knowing the location of the business.

I was just wondering if anyone could think of a reason why people in the UK would also be getting this 'App not available in country / region' error message using one of the redemption links?

Redemption codes are are only valid in the country of origin of the apple business account that 'buys' them.

So if your apple business manager account is created using a German address and DUNS number, the codes will only work in Germany.

It's absolutely ridiculous and really poor from Apple. But that's how it works.

If you want codes to work in a certain country, you have to have a business in that country and create separate apple business manager accounts for each country that you want codes for.

Business Manager redemption links showing region error.
 
 
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