Hi all,
This has been bothering me for quite a while. Basically my new iMac (bought for a few months only) started to crash randomly. I went to the genius bar and they couldn't do anything to identify the issue, I tried reinstalling the OS and even reinstalling an older version of Mac OS as well, but still seeing this issue. Today it happened twice and below are the details:
Mac specs:
The DiagnosticReports around the time it crashed has a lot of files with .gpuRestart, e.g.: Kernel_2021-04-27-213412_Zhuzengs-iMac.gpuRestart
and file WindowServer_2021-04-27-213319_Zhuzengs-iMac.userspace_watchdog_timeout.spin in between.
The details of the the first gpuRestart file
By searching online this seems to be happening to others as well but I failed to find a common fix for this. Any help would be hugely appreciated!!!
This has been bothering me for quite a while. Basically my new iMac (bought for a few months only) started to crash randomly. I went to the genius bar and they couldn't do anything to identify the issue, I tried reinstalling the OS and even reinstalling an older version of Mac OS as well, but still seeing this issue. Today it happened twice and below are the details:
Mac specs:
Code Block Model Name: iMac Model Identifier: iMac20,1 Processor Name: 10-Core Intel Core i9 Processor Speed: 3.6 GHz Number of Processors: 1 Total Number of Cores: 10 L2 Cache (per Core): 256 KB L3 Cache: 20 MB Hyper-Threading Technology: Enabled Memory: 16 GB Boot ROM Version: 1554.100.64.0.0 (iBridge: 18.16.14556.0.0,0) Serial Number (system): *** Hardware UUID: *** Activation Lock Status: Enabled
The DiagnosticReports around the time it crashed has a lot of files with .gpuRestart, e.g.: Kernel_2021-04-27-213412_Zhuzengs-iMac.gpuRestart
and file WindowServer_2021-04-27-213319_Zhuzengs-iMac.userspace_watchdog_timeout.spin in between.
The details of the the first gpuRestart file
Code Block Tue Apr 27 21:32:13 2021 Event: GPU Reset Date/Time: Tue Apr 27 21:32:13 2021 Application: Path: Tailspin: /Library/Logs/DiagnosticReports/gpuRestart2021-04-27-213213.tailspin GPUSubmission Trace ID: 0 OS Version: Mac OS X Version 10.15.7 (Build 19H1030) Graphics Hardware: AMD Radeon Pro 5300 Signature: 2 Report Data: GPU Log Version: 1 Restart Channel: 18 VMPT ---THE STATE OF THE DRIVER--- AMDRadeonX6000_AMDNavi14GraphicsAccelerator state: ENABLED PCIe Device: [3:0:0], DID=0x7340, RID=0x47, SSID=0x219 TotalVideoRAMBytes: 0x00000000ff000000 (4278190080) Uptime 21:50:05.077572 [00] Channel: GFX, last reset at 0:00:00.000000 CompletedTS = 0x005be078, SubmittedTS = 0x005be079 SentTS = 0x005be078, sent at 21:49:00.896511, ScheduledTS = 0x005be079, submitted at 21:50:03.672539 Wait for Channel 18, TS 0xef924 PendingEvent: YES NumberOfPendingCB = 1, FirstPendingTS = 0x005be079, LastPendingTS = 0x005be079 FirstPendingCB: ProcessID = 225, ProcessName = WindowServer, SubmitContext = Unknown (0) GPUAddress = 0x0000000431cef000, Size = 0x000001d3, VMID = 2 ContentValidation = PASS Buffer range 0x0 .. 0x100: *c0012800 80000000 80000000 c0026900 00000081 80000000 40004000 c0026900
By searching online this seems to be happening to others as well but I failed to find a common fix for this. Any help would be hugely appreciated!!!
