Signed and notarized app suddenly requires macOS 10.15 or later to run

Hi there,

After months of fixing issues and being able to sign all single file in our application and finally notarizing it to remove the "malicious software" warning pop up message when opening the installer, some of our users are complaining about a "This application requires macOS 10.15 or later to run". Is this because now our application is signed using Entitlements? Being notarized implies to be run on macOS 10.15 or later?

If anyone can give us a hint we will be thankful.
Up vote post of dfernandez Down vote post of dfernandez
516 views
Posted by
dfernandez
Reply
Add a Comment

Replies

Nothing to do with notarization.
Posted by
Etresoft
Up vote reply of Etresoft Down vote reply of Etresoft
Add a Comment
As Etresoft said, this is unlikely to be anything to do with notarisation.

You wrote:

some of our users are complaining about a "This application requires
macOS 10.15 or later to run".

Can you be more specific about what “some of our users” means? Do you mean you have some users that are on older systems and all of those are having problems? Or that some users of older systems are having problems but for others it works fine?

Also, you tagged this post with Sign in with Apple which doesn’t make any sense to me. The Sign in with Apple feature is only available to App Store apps, so if you were using that feature you wouldn’t need to notarise.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@apple.com"
Posted by
eskimo
Up vote reply of eskimo Down vote reply of eskimo
Add a Comment