Call Blocking & Identification Disappear in System Setting of IOS14

App & System Services General
Mingmiu OP
Created Jan ’21
Replies 11
Boosts 0
Views 3.4k
Participants 5
Hello all,
I have a phone call blocking app using CXCallDirectoryExtension . Normally, after installing the app, there will be a "Call Blocking & Identification" option in the system [settings] - [phone].
However, some users report that they can't find this option in their system [settings] - [phone],about one in five people have this problem,most of them are running in ios14
Restarting the mobile phone and re installing the app can't solve it.
Is this a system bug and how to solve it ?
Replies  11
Boosts  0
Views  3.4k
Participants  5
RickNY OP
Mar ’21
I have observed this behavior as well in all builds of iOS 14.5. The setting does eventually appear after a delay, usually 30-60 seconds after the phone settings are opened. Additionally, I’ve noticed issues with granting apps permissions in this section once it does appear, causing the toggles not to immediately enable, and instead shows a spinning wheel. I have submitted feedback for the issue.
1
viewhero OP
Mar ’21
On iOS 14.5 beta 5 Phone Settings -> 'Call blocking & Identification' menu is delayed to shown while 30 seconds.
This problem is from iOS 14.5 beta 2. also, iOS 14.5 beta 5 has this problem.

And, CallDirectory Extension app CXCallDirectoryManager.sharedInstance.getEnabledStatusForExtension method consumes between 30 seconds to call completionHandler and throws error first calling.
This is critical bug for Call Directory Extension app.

my Feedback no is FB9052497.
4
Thomas localsearch OP
Mar ’21
@viewhero I can confirm the same issue about the slow response from getEnabledStatusForExtension and error in the first call. I tested it with iOS 14.5 beta 4 and 5. I reported it as FB9053044 and also referred to your Feedback number.
2
viewhero OP
Apr ’21
iOS 14.5 beta 6 still has this critical bug..
1
viewhero OP
Apr ’21
iOS14.5 beta 7 also has this bug.
Does Phone menu creating process call sleep(30000) before drawing???
1
viewhero OP
Apr ’21
iOS 14.5 RC also has this bug.
Apple does not fix this problem.
2
viewhero OP
Apr ’21
iOS 14.6 beta 2 still has this bug.
0
Banck OP
May ’21
Has anyone checked on 14.6 rc?
0
viewhero OP
May ’21
@Banck

Yeah, I did.
I confirmed this problem was fixed on 14.6 RC.
0
Mingmiu OP
May ’21
I also confirmed this problem was fixed on 14.6 RC
0
Banck OP
Jun ’21

This issue has been fixed in 14.6, but there is a new one…https://developer.apple.com/forums/thread/681304

0
Call Blocking & Identification Disappear in System Setting of IOS14
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