macOS crashes after update to Big Sur every time when the user changes

Question

Created Dec ’20

Replies 1

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Hi,

After the update to big sur I have the issue that when I go to the Lock Screen and select a different user to log in, the screen freezes and after a few seconds the computer reboots.

Any ideas how to fix this?

Max

Answered by bobandsee in 650915022

Turns out that this support document solved the issue :)

https://support.apple.com/en-ca/HT201295

Before resetting the SMC, try these steps:

Shut down your Mac.
Press and hold the power button for 10 seconds, then release the button.
Wait a few seconds, then press the power button to turn on your Mac.

Max

Boost

Answer 1

bobandsee OP

Dec ’20

Accepted Answer

Turns out that this support document solved the issue :)

https://support.apple.com/en-ca/HT201295

Before resetting the SMC, try these steps:

Shut down your Mac.
Press and hold the power button for 10 seconds, then release the button.
Wait a few seconds, then press the power button to turn on your Mac.

Max

0