MDM is able to enable lost mode in applicable devices , however while disabling lost mode we are getting an error code "12069" . We are unable to revive the device from lost mode remotely and only option left is to erase the device loosing all data.
Apple has mentioned this error code but not documented in detail
Apple has mentioned this error code but not documented in detail
Since reviving from lost mode is equally important to enabling lost mode, it would be better if apple documentsA device responds with error code 12067 if it isn’t in Lost Mode, or error code 12069 if the request to disable Lost Mode failed. While in Lost Mode, a device responds to invalid commands with error code 12078. - disable_lost_mode
When does Disable Lost mode fails with error code "12069" ?
Does it occur to only specific OS version or device models?
Is it possible to find if disable lost mode will fail beforehand , so that we can warn users before enabling lost mode?
For devices stuck in Lost mode , do we have any workaround to disable it remotely?
