Big Sur crash restart when sleep mode

App & System Services Core OS
Kohei123 OP
Created Nov ’20
Replies 19
Boosts 0
Views 8.2k
Participants 20
I use MacBook Pro 13-inch 2017

Big Sur crash restart when sleep mode.
It will crash even when I did not log in.
Here is video
Video link


Here is report code.
panic(cpu 2 caller 0xffffff800c23a05a): "UPSB(MacBookPro14,2): thunderbolt power on failed 0xffffffff\n"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOPCIFamily/IOPCIFamily-428.40.7/IOPCIBridge.cpp:1428

Backtrace (CPU 2), Frame : Return Address

0xffffffa08040b9e0 : 0xffffff80098bc66d 

0xffffffa08040ba30 : 0xffffff80099ff073 

0xffffffa08040ba70 : 0xffffff80099ef6aa 

0xffffffa08040bac0 : 0xffffff8009861a2f 

0xffffffa08040bae0 : 0xffffff80098bbf0d 

0xffffffa08040bc00 : 0xffffff80098bc1f8 

0xffffffa08040bc70 : 0xffffff800a0bee1a 

0xffffffa08040bce0 : 0xffffff800c23a05a 

0xffffffa08040bd00 : 0xffffff800c22070f 

0xffffffa08040bd60 : 0xffffff800c220c53 

0xffffffa08040bd80 : 0xffffff800c21edc2 

0xffffffa08040bdd0 : 0xffffff800c229aff 

0xffffffa08040bdf0 : 0xffffff8009ffcfe1 

0xffffffa08040be60 : 0xffffff8009ffcd7a 

0xffffffa08040be80 : 0xffffff8009901345 

0xffffffa08040bef0 : 0xffffff8009902254 

0xffffffa08040bfa0 : 0xffffff800986113e 

      Kernel Extensions in backtrace:

         com.apple.iokit.IOPCIFamily(2.9)[A18ACD60-A811-3624-B50D-4F929836EE79]@0xffffff800c217000->0xffffff800c23efff



Process name corresponding to current thread: kerneltask



Mac OS version:

20B29



Kernel version:

Darwin Kernel Version 20.1.0: Sat Oct 31 00:07:11 PDT 2020; root:xnu-7195.50.7~2/RELEASEX8664

Kernel UUID: 84C6DC45-6B02-335F-9439-5D2A9BC385A4

KernelCache slide: 0x0000000009600000

KernelCache base:  0xffffff8009800000

Kernel slide:      0x0000000009610000

Kernel text base:  0xffffff8009810000

HIB  text base: 0xffffff8009700000

System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921)

System shutdown begun: NO

Panic diags file available: YES (0x0)

Hibernation exit count: 0



System uptime in nanoseconds: 142665336072

Last Sleep:           absolute           basetsc          base_nano

  Uptime  : 0x0000002137844f19

  Sleep   : 0x000000198db3a06f 0x00000037e1fc2387 0x0000000e35305447

  Wake    : 0x00000019a128a4a8 0x0000122c1b132103 0x000000199eb3f6a8

last started kext at 24573224304: @filesystems.autofs 3.0 (addr 0xffffff7fa9bfa000, size 32768)

loaded kexts:

com.avatron.AVExFramebuffer 3.0.1

com.Cycling74.driver.Soundflower 1.6.7

com.avatron.AVExVideo 3.0.1

@filesystems.autofs 3.0

AGPM 119

!APlatformEnabler 2.7.0d0

X86PlatformShim 1.0.0

!AHIDALSService 1

@fileutil 20.036.15

AudioAUUC 1.70

!AGraphicsDevicePolicy 6.1.27

@AGDCPluginDisplayMetrics 6.1.27

!AUpstreamUserClient 3.6.8

pmtelemetry 1

LuaHardwareAccess 1.0.16

|IOUserEthernet 1.0.1

usb.!UUserHCI 1

|IO!BSerialManager 8.0.1f5

@DontStealMacOSX 7.0.0

!AHV 1

!AThunderboltIP 4.0.3

!A!IKBLGraphics 16.0.0

AGDCBacklightControl 6.1.27

!AHDAHardwareConfigDriver 283.15

!ADiskImages2 1

!A!IPCHPMC 2.0.1

!AHDA 283.15

!ABacklight 180.3

!A!IKBLGraphicsFramebuffer 16.0.0

!AMCCSControl 1.14

eficheck 1

!A!ISlowAdaptiveClocking 4.0.0

ACPISMCPlatformPlugin 1.0.0

!AEmbeddedOSSupportHost 1

!AGFXHDA 100.1.431

!AFIVRDriver 4.1.0

@filesystems.apfs 1677.50.1

!AFileSystemDriver 3.0.1

@filesystems.tmpfs 1

@filesystems.hfs.kext 556.41.1

@BootCache 40

@!AFSCompression.!AFSCompressionTypeZlib 1.0.0

@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

!ATopCaseHIDEventDriver 4000.27

AirPort.BrcmNIC 1400.1.1

@private.KextAudit 1.0

!ASmartBatteryManager 161.0.0

!AACPIButtons 6.1

!ARTC 2.0

!ASMBIOS 2.1

!AACPIEC 6.1

!AAPIC 1.7

@!ASystemPolicy 2.0.0

@nke.applicationfirewall 310

|IOKitRegistryCompatibility 1

|EndpointSecurity 1

@kext.triggers 1.0

!AGraphicsControl 6.1.27

|IOAVB!F 900.12

|IO!BHost!CUARTTransport 8.0.1f5

|IO!BHost!CTransport 8.0.1f5

DspFuncLib 283.15

@kext.OSvKernDSPLib 529

!AThunderboltEDMSink 5.0.3

!AThunderboltDPOutAdapter 8.1.4

!ABacklightExpert 1.1.0

usb.IOUSBHostHIDDevice 1.2

@!AGPUWrangler 6.1.27

|IOAccelerator!F2 439.35.4

@!AGraphicsDeviceControl 6.1.27

!ASMBus!C 1.0.18d1

@plugin.IOgPTPPlugin 900.11

|IOEthernetAVB!C 1.1.0

|IOSlowAdaptiveClocking!F 1.0.0

!ASMBusPCI 1.0.14d1

IOPlatformPluginLegacy 1.0.0

!AHDA!C 283.15

|IOHDA!F 283.15

|IONDRVSupport 585

|IOGraphics!F 585

|IOAudio!F 300.6.1

@vecLib.kext 1.2.0

!A!ILpssUARTv1 3.0.60

!A!ILpssUARTCommon 3.0.60

!AOnboardSerial 1.0

|IOSerial!F 11

X86PlatformPlugin 1.0.0

IOPlatformPlugin!F 6.0.0d8

usb.cdc.ecm 5.0.0

usb.cdc.ncm 5.0.0

usb.!UiBridge 1.0

usb.cdc 5.0.0

usb.networking 5.0.0

usb.!UHostCompositeDevice 1.2

!AThunderboltDPInAdapter 8.1.4

!AThunderboltDPAdapter!F 8.1.4

!AThunderboltPCIDownAdapter 4.1.1

!AHPM 3.4.4

!A!ILpssI2C!C 3.0.60

!AXsanScheme 3

!ABSDKextStarter 3

|IOSurface 289.3

@filesystems.hfs.encodings.kext 1

!AActuatorDriver 4400.28

!AHIDKeyboard 222

!AMultitouchDriver 4400.28

!AInputDeviceSupport 4400.35

!AHS!BDriver 4000.27

IO!BHIDDriver 8.0.1f5

!AHSSPIHIDDriver 61

!AHSSPISupport 61

!AThunderboltNHI 7.2.8

|IOThunderbolt!F 9.3.2

!A!ILpssSpi!C 3.0.60

!A!ILpssDmac 3.0.60

|IO80211!F 1200.12.2b1

|IOSkywalk!F 1

mDNSOffloadUserClient 1.0.1b8

corecapture 1.0.4

|IONVMe!F 2.1.0

!A!ILpssI2C 3.0.60

!A!ILpssGspi 3.0.60

usb.!UXHCIPCI 1.2

usb.!UXHCI 1.2

usb.!UHostPacketFilter 1.0

|IOUSB!F 900.4.2

!AEFINVRAM 2.1

!AEFIRuntime 2.1

|IOSMBus!F 1.1

|IOHID!F 2.0.0

$!AImage4 3.0.0

|IOTimeSync!F 900.11

|IONetworking!F 3.4

DiskImages 493.0.0

|IO!B!F 8.0.1f5

|IOReport!F 47

|IO!BPacketLogger 8.0.1f5

$quarantine 4

$sandbox 300.0

@kext.!AMatch 1.0.0d1

|CoreAnalytics!F 1

!ASSE 1.0

!AKeyStore 2

!UTDM 511.40.9

|IOUSBMass!SDriver 184.40.6

|IOSCSIBlockCommandsDevice 436.40.6

|IO!S!F 2.1

|IOSCSIArchitectureModel!F 436.40.6

!AMobileFileIntegrity 1.0.5

@kext.CoreTrust 1

!AFDEKeyStore 28.30

!AEffaceable!S 1.0

!ACredentialManager 1.0

KernelRelayHost 1

|IOUSBHost!F 1.2

!UHostMergeProperties 1.2

usb.!UCommon 1.0

!ABusPower!C 1.0

!ASEPManager 1.0.1

IOSlaveProcessor 1

!AACPIPlatform 6.1

!ASMC 3.1.9

|IOPCI!F 2.9

|IOACPI!F 1.4

watchdog 1

@kec.pthread 1

@kec.corecrypto 1.0

@kec.Libm 1






Replies  19
Boosts  0
Views  8.2k
Participants  20
DrNesta OP
Dec ’20
I have the exact same problem for about 3 days. I'm on Big Sur too. Any solution ?
Thanks
1
Mrtina OP
Dec ’20
Also have exact same issue but with 2017 iMac after installing Big Sur 11.0.1
0
San1II OP
Dec ’20
Same problem here on 13 inch 2017 MacBook Pro. I have already done a clean install and SRC, NVRAM and PRAM reset. It only happens when the mac uses the battery not when the Macbook is connected to the power.
0
manojparihar OP
Dec ’20
Same problem for me as well on MacBook Pro 13 2020. The problem was there in the Catalina OS and it repeats in BigSur as well even after the latest 11.1 update
please resolve asap.
0
gvillo OP
Dec ’20
Same it's happening to me, I've submitted bug report using feedbackassistant and it looks like no one it's reading there. Apple the Ticket No is FB8910069, I've uploaded everything, sysdiagnose, spx, explaining everything, please fix it. I have crashes every day. It's very hard to work with a mac like this.

1st Error log


2nd error log


Apple please fix it ASAP!! Thanks
1
DADAMVATS79 OP
Jan ’21
I have the same issue in Brand New Mack Book Air M1
1
NBEdgar OP
Jan ’21
Same issue:

 Model Name: MacBook Pro
 Model Identifier: MacBookPro17,1
 Chip: Apple M1
 Total Number of Cores: 8 (4 performance and 4 efficiency)
 Memory: 16 GB
 System Firmware Version: 6723.61.3

System Version: macOS 11.1 (20C69)
 Kernel Version: Darwin 20.2.0

IT'S IMPOSSIBLE TO WORK LIKE THIS. I now have to disable any sleep ... and I have to turn it off an don every time. I get a crash 95% of the time otherwise..
0
Clementt OP
Feb ’21
Same here on MacOs BigSur

MacBook Pro (13-inch, 2017
Processeur 3.1 GHz Intel Core i5 double cœur
memory 8 Go 2133 MHz LPDDR3
Graphic Intel Iris Plus Graphics 650 1536 Mo

Extremely annoying
0
trollkoffer OP
Feb ’21
Same Problem here on MacOS BigSur 11.2.1 with Macbook 16 from 2019


Error Log




0
paris25 OP
Feb ’21
Same issue, usually happens when I disconnect from an external display and the fans are running crazy prior to disconnecting. Very very irritating since the laptop is only 3 months old, makes me miss my 2014 13". 2019 Pro 16".
0
adamph OP
Feb ’21
I'm also getting this constant crashing while Macbook is asleep or crashing when woken.

I'm running a MacBook Pro 15 Mid 2014 on Big Sur 11.2.1. I have an external display connected along with the external display USB driver but I've noticed crashing even when the display is not connected.

Code Block language
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
Exception Type:        EXC_CRASH (SIGKILL)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY
Termination Reason:    WATCHDOG, [0x1] monitoring timed out for service
Termination Details:   WATCHDOG, checkin with service: WindowServer returned not alive with context:
is_alive_func returned unhealthy : WindowServer initialization not complete (post IOKitWaitQuiet)
80 seconds since last successful checkin, 7095 total successsful checkins since load, 40 seconds since last crashed by watchdogd,  (1 induced crashes)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x00007fff2053b71a __open + 10
1   libsystem_kernel.dylib        	0x00007fff20543b42 open + 209
2   com.apple.CoreFoundation      	0x00007fff20602690 _CFReadBytesFromFile + 162
3   com.apple.CoreFoundation      	0x00007fff20601ef8 CFURLCreateDataAndPropertiesFromResource + 488
4   com.apple.CoreFoundation      	0x00007fff20601982 _CFBundleCopyInfoDictionaryInDirectoryWithVersion + 854
5   com.apple.CoreFoundation      	0x00007fff206012ce _CFBundleRefreshInfoDictionaryAlreadyLocked + 111
6   com.apple.CoreFoundation      	0x00007fff20601240 CFBundleGetInfoDictionary + 44
7   com.apple.CoreFoundation      	0x00007fff2070347e _CFBundleCreate + 903
8   com.apple.CoreFoundation      	0x00007fff206d1dd1 CFBundleCreateBundlesFromDirectory + 106
9   com.apple.framework.IOKit     	0x00007fff22dc8dbe __IOHIDPlugInLoadBundles + 176
10  com.apple.framework.IOKit     	0x00007fff22dc8cb5 ___IOHIDLoadBundles_block_invoke + 91
11  libdispatch.dylib             	0x00007fff203c47c7 _dispatch_client_callout + 8
12  libdispatch.dylib             	0x00007fff203c596b _dispatch_once_callout + 20
13  com.apple.framework.IOKit     	0x00007fff22dc8c58 _IOHIDLoadBundles + 42
14  com.apple.framework.IOKit     	0x00007fff22d8b61a __IOHIDEventSystemRegister + 202
15  libsystem_pthread.dylib       	0x00007fff2056c21f __pthread_once_handler + 65
16  libsystem_platform.dylib      	0x00007fff205b1646 _os_once_callout + 18
17  libsystem_pthread.dylib       	0x00007fff2056c1cd pthread_once + 74
18  com.apple.framework.IOKit     	0x00007fff22d8b734 IOHIDEventSystemCreate + 213
19  com.apple.SkyLight            	0x00007fff24fa7292 WSInitialize + 3206
20  com.apple.SkyLight            	0x00007fff25087d00 SLXServer + 1899
21  WindowServer                  	0x000000010e91333c 0x10e910000 + 13116
22  libdyld.dylib                 	0x00007fff2058a621 start + 1
Thread 1:: Dispatch queue: com.apple.CoreDisplay.subsidiary.services.queue
0   libsystem_kernel.dylib        	0x00007fff2053aed2 semaphore_timedwait_trap + 10
1   libdispatch.dylib             	0x00007fff203c4cda _dispatch_sema4_timedwait + 76
2   libdispatch.dylib             	0x00007fff203c5106 _dispatch_semaphore_wait_slow + 58
3   com.apple.AmbientDisplay      	0x00007fff35209e96 serviceSendMessageWithReplyAndTimeout + 296
4   com.apple.AmbientDisplay      	0x00007fff3522716e AmbientDisplayTerminate + 138
5   libdispatch.dylib             	0x00007fff203c35dd _dispatch_call_block_and_release + 12
6   libdispatch.dylib             	0x00007fff203c47c7 _dispatch_client_callout + 8
7   libdispatch.dylib             	0x00007fff203ca5fe _dispatch_lane_serial_drain + 606
8   libdispatch.dylib             	0x00007fff203cb0cb _dispatch_lane_invoke + 375
9   libdispatch.dylib             	0x00007fff203d4c5d _dispatch_workloop_worker_thread + 819
10  libsystem_pthread.dylib       	0x00007fff2056c499 _pthread_wqthread + 314
11  libsystem_pthread.dylib       	0x00007fff2056b467 start_wqthread + 15
Thread 2:: com.apple.coreanimation.render-server
0   libsystem_kernel.dylib        	0x00007fff2053ae7e mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff2053b1f0 mach_msg + 60
2   com.apple.QuartzCore          	0x00007fff26e48a4c CA::Render::Server::server_thread(void*) + 488
3   com.apple.QuartzCore          	0x00007fff26e4885d thread_fun(void*) + 25
4   libsystem_pthread.dylib       	0x00007fff2056f950 _pthread_start + 224
5   libsystem_pthread.dylib       	0x00007fff2056b47b thread_start + 15
Thread 3:
0   libsystem_pthread.dylib       	0x00007fff2056b458 start_wqthread + 0
Thread 4:
0   libsystem_pthread.dylib       	0x00007fff2056b458 start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000004  rbx: 0x00007fff8028d2d0  rcx: 0x00007ffee12eda68  rdx: 0x0000000000000000
  rdi: 0x00007ffee12edb90  rsi: 0x0000000000000000  rbp: 0x00007ffee12edb60  rsp: 0x00007ffee12eda68
   r8: 0x0000000000000001   r9: 0x00007ff71360d2e0  r10: 0x0000000000000000  r11: 0x0000000000000246
  r12: 0x0000000000000000  r13: 0x00007ffee12ee0d0  r14: 0x00007ffee12edb90  r15: 0x0000000000000000
  rip: 0x00007fff2053b71a  rfl: 0x0000000000000247  cr2: 0x00007fff80452cd0
  
Logical CPU:     0
Error Code:      0x02000005
Trap Number:     133





0
tsueri OP
Feb ’21
I have the exact same problem. I returned it to a authorised service provider with an exact description. They found nothing. After the return it worked for about a month. Maybe it has something to to with the usage of the the device (MBP, 16 Inch, 2019 in my case).

The issue is here for about a year now. If they don't do anything about it, it's going to be very hard to recommend these devices to customers and others asking for help in their decision of buying a new notebook, especially when it also happens to M1-Devices.


0
Maxdronov OP
Mar ’21
Same problem. System reinstallation does not help.
The only solution yet is to uncheck all boxes in energy saving panel - you can leave display marked only!
Hope, apple will fix it one day. It sucks.
0
shmproductions OP
Mar ’21
Same here. I just did a clean install but nothing changed.

macOs Big Sur
Version 11.2.3 (20D91)
MacBook Pro (15-inch, 2018)
Processor 2.9 GHz 6-Core Intel Core i9
Memory 32 GB 2400 MHz DDR4

Attached my crash report.


Crash report


0
montyat OP
Apr ’21
till now i connect without A usb mouse and keyboards from my macbook pro 2018 to external display its okay

0
Big Sur crash restart when sleep mode
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