Hello,
I ran into a big problem for which I don't know how to proceed. Every developer can create up to five Developer ID certificates. Those certificates are used if you want to release your app outside the Mac App Store.
I have an app on the Mac App Store that also offers a helper application, which is downloadable on my homepage.
I have created a new version of this helper application and wanted to send it to the notarization service of Apple.
Xcode displayed an error that I do not have a valid Devloper ID certificate (because the private key is missing) and I can not create a new one because I already created five certificates.
I can download the certificates without problem, but I can not get the private key. At least one developer certificate was created on my machine, but It does not seem to work.
Because I assumed that there is no way of getting these certificates back (always create backups!), I contacted Apple to see if they are willing to revoke any old certificates so I can create a new one (I know that at least the first two certificates are not being used, so they could be revoked, but Apple does not revoke old certificates).
Right now, Apple decides whether they grant me an exception to create additional certificates.
Let's assume Apple declines this request...what can I do? Can I create a second developer account? I don't care about the 99€, but it does not seem that this is allowed.
Big Sur will be released tomorrow and I really need to sign this app.
And yes, I know that I should keep a backup copy of my private keys in the future ;)
Is there anything I can do (especially if Apple declines the request)?
Any help is highly appreciated.
Kind Regards,
Sascha
I ran into a big problem for which I don't know how to proceed. Every developer can create up to five Developer ID certificates. Those certificates are used if you want to release your app outside the Mac App Store.
I have an app on the Mac App Store that also offers a helper application, which is downloadable on my homepage.
I have created a new version of this helper application and wanted to send it to the notarization service of Apple.
Xcode displayed an error that I do not have a valid Devloper ID certificate (because the private key is missing) and I can not create a new one because I already created five certificates.
I can download the certificates without problem, but I can not get the private key. At least one developer certificate was created on my machine, but It does not seem to work.
Because I assumed that there is no way of getting these certificates back (always create backups!), I contacted Apple to see if they are willing to revoke any old certificates so I can create a new one (I know that at least the first two certificates are not being used, so they could be revoked, but Apple does not revoke old certificates).
Right now, Apple decides whether they grant me an exception to create additional certificates.
Let's assume Apple declines this request...what can I do? Can I create a second developer account? I don't care about the 99€, but it does not seem that this is allowed.
Big Sur will be released tomorrow and I really need to sign this app.
And yes, I know that I should keep a backup copy of my private keys in the future ;)
Is there anything I can do (especially if Apple declines the request)?
Any help is highly appreciated.
Kind Regards,
Sascha
I’m going to post a link to my thoughts on this topic, just for the record. I don’t think anything in there will be news to you, alas. And, specifically, I don’t have an answer to this question:
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@apple.com"
Share and EnjoyIs there anything I can do … if Apple declines the request … ?
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@apple.com"