Clarification on In-App Purchasing / 30% Cut

Hey everyone,

Our company focuses on in person language exchanges (1 "teacher" to many "students"). Due to corona, some of this business has shifted online (zoom hosted meetings).

The app we have in the app store allows our members to reserve sessions from our employees. Think of it as reserving a ticket to a theatre.

My main question is, if we allow for IAP, since it's a digital ticket but a "physical service", are we exempt from the 30% fee? It's a little unclear and there's no number to call so I just want a hard yes or no.

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As a secondary question, our app was fine for quite a bit but recently we added stripe to allow members to change their credit cards. (You can't make any in app purchases). Apple rejected the most recent version of our app, citing it needs to allow for in- app purchasing due to section 3.1.3(d) one to many experiences.

Does anybody here have any experience with situations like this? I'm not sure if we really need to implement in app purchase to allow for a subscription to our app, or if we remove stripe altogether and just stick to web based credit card form registration everything will be okay.

There's no clear answer on the developer guidelines so i'm hoping I can find an answer here.

Thanks in advance