App randomly showing on apple store

Question

Created Sep ’20

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Hi, Our app successfully passed Apple verification steps and started to show on the Apple store Friday.
All day friday the app showed and I can see from the ananlytics there was 62 download but then since Saturday the app randomly show on the apple store and no downloads.

if I type videoelephant tv which is our app sometime it shows as normal while other times it doesn't or show other apps first in the results...

This is most bizarre and seems to be an issue on Apple side. Has any of you experienced the same issue? I have logged a support case with Apple but no news so far.

Any help appreciated.

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Answer 1

KMT OP

Sep ’20

Yes, I've had recently approved apps do the same thing - seems to be related to the number of servers involved on the backend, and frequency of cache updates, etc. I'd not worry about it unless it continually persists to be unreliable.

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