Unable to view the sandbox user account in iOS14 devices

Question

Created Sep ’20

Replies 14

Boosts 1

Views 25k

Participants 15

Hi All,

We can't test In-App purchase in iOS14 gadgets as we can't make sense of the Sandbox account login in Setting Menu.

Beforehand it was there in Settings > Apple ID > iTunes and AppStore. In any case, in most recent adaptation (iOS 14), we can't discover the equivalent under Settings > Apple ID.

It would be ideal if you help ASAP.

Answered by dcapps in 636267022

In iOS 14 the Settings panel has changes slightly. Sandbox sign in is no longer in Settings->AppleID->iTunes & App Store.

In Settings, scroll down a bit and you'll see App Store >, just above Wallet & Apple Pay. The Sandbox sign in is now located in the App Store menu.

Hope this helps.

Boost

Answer 1

dcapps OP

Sep ’20

Accepted Answer

In iOS 14 the Settings panel has changes slightly. Sandbox sign in is no longer in Settings->AppleID->iTunes & App Store.

In Settings, scroll down a bit and you'll see App Store >, just above Wallet & Apple Pay. The Sandbox sign in is now located in the App Store menu.

Hope this helps.

8

Answer 2

Muvi OP

Sep ’20

Thank you dcapps for your assistance :)

0

Answer 3

dcapps OP

Sep ’20

No worries! Glad to help.

0

Answer 4

Ivan-Feofilov OP

Nov ’20

In ios 14.1 I dont see Sandbox sign in the App Store menu =(

2

Answer 5

LucasPdude92 OP

Nov ’20

Guys, where in the name of God is the this option located on IOS 14.1?

2

Answer 6

Statz OP

Nov ’20

I too am not seeing the option for Sandbox in the App Store menu on iOS 14.1. Did I miss a step setting up? So I need to install the app to test before I will see this option?

2

Answer 7

Juriiio OP

Mar ’21

I had the same issue!
First open your app and than use your testing account for your purchase.
Afterwards you'll find your account in Settings -> App Store -> scroll down.

I hope I could help

3

Answer 8

Sergey Vinogradov OP

Jun ’21

Check 30 June 21 on 14.2.2/11ProMax ✅

Open settings
Search Bar type "store"
Select In-App Ratings & Reviews
Scroll down to the bottom
Look at Sandbox Account (possibly will appear after purchase something in TestFlight installed app)

0

Answer 9

heyalexchoi OP

Jul ’21

I'm confused. I need to log in as a sandbox user to see IAP. But I need to buy IAP to login as a sandbox user? WTF

3

Answer 10

nikita_cz OP

Apr ’22

Solved!

I had confused too. I didn't see Sandbox user in Settings > App Store. Then I read documentation :-)

In iOS and iPadOS, the sandbox account appears in Settings > App Store after the first time you use the device to attempt a purchase in a development-signed app. There’s no need to sign out of the non-Sandbox Apple ID. Sign in using a Sandbox Apple ID.

1

Answer 11

mcuslu OP

May ’22

Connect the iPhone to MacBook and make a local testing, then appear user login box, input sandbox credentials.. after that sandbox user info becomes in iPhone settings..

0

Answer 12

Dirkly OP

Sep ’22

Install the app, make a purchase in the app with the account you wish to set up for the sandbox account. You will need to do the purchase at least 2 times(or more) before the sandbox account setting shows up.

0

Answer 13

Geterrdun OP

Nov ’22

Im having trouble finding my tester account on my real device and simulator. If I could only get this figured out once and for all I could add this feature to my apps. Thanks in advance.

0

Answer 14

Romaha OP

Dec ’22

It doesn't work on iOS 16.2 for sure. I logged in with Sandbox user in AppStore settings, verified email, phone (before tried without it but had same result) but trying to make a purchase in the app it shows my primary Apple ID account and requests the password exactly for that account. Interesting, that I made it work ONLY if I used Sandbox account as a primary Apple ID - I logged out from my Apple ID and logged in with sandbox user id. That was a pain, as you understand, but only that works

3