Why the harsh System Extension dialog?

When first installing a System Extension with the shiny new APIs, Big Sur throws up a giant scary stop sign.

Feedback from customers is that the dialog seems far worse than the gentle message they saw in Catalina. We've been asked if we're doing something wrong, since the dialog can't possibly be for the new software doing things the right way.

The dialog was bad enough in the early betas, but the new icon used since beta 6 makes all System Extensions look like some kind of malware.

Can we get a dialog that educates without scaring people off?

Can we get a dialog that educates without scaring people off?

The best way to get your feedback, and your recommendations, in front of the relevant folks is to put them in a bug report.

Please post your bug number, just for the record.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@apple.com"
Thanks Quinn, I filed feedback back in July, had no response except that the dialog has been made even worse from a customer confusion perspective. :(

FB7994800

I filed feedback back in July [FB7994800]

Thanks. I took a look at your bug and it’s definitely landed in the right place. Beyond that, it’s up to macOS Engineering to decide how to proceed here.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@apple.com"
Quick update - looks like this has been made a bit nicer in the 11.0.1 RC, so that's an encouraging step in the right direction.
It would still be great if this process could become more like the other permission workflows on iOS/macOS.
Why the harsh System Extension dialog?
 
 
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