Can't upload App's illustrations in Media Manager while updating it on App Store.

Media Technologies General
GAMEINDY OP
Created Sep ’20
Replies 1
Boosts 0
Views 366
Participants 2
Hi forums' Admin,

We are a video game publisher.

Our issue is while we update our App's images, the system returned "VALIDATIONJOBFAILED" even we checked the illustrations' diamention requirements already.

Any rekon?
Please help.
Replies  1
Boosts  0
Views  366
Participants  2
KMT OP
Sep ’20
Rather than blame the victim on this one, I'm going to go with that error being on the backend, something strictly out of your control.

I'd be patient, don't hammer on it, and see if it cooperates later.

Still no joy, reconfirm all aspect of your assets, not just size, then remove and re-add so everything has a clean grasp, but not until your also confirm you're doing an update to the app, in the store, that allows re-doing them, based on status.

Good luck.
0
Can't upload App's illustrations in Media Manager while updating it on App Store.
First post date Last post date
 
 
Q