No calls on Apple Watch after using CarPlay

Question

Created Aug ’20

Replies 108

Boosts 0

Views 17k

Participants 71

Good evening everyone!

After using CarPlay, my Apple Watch (5) no longer rings when someone calls.

My iPhone 📱 11 Pro Max rings normally.

Other devices (iPad and MacBook) do not ring either.

After a restart, it works again on all devices or, alternatively, when I manually disconnect CarPlay.

I use Wireless CarPlay.

Does anyone else have the problem?

Boost

Answer 1

saby OP

Oct ’20

I and my girlfriend, we have same issue after upgrading to iOS 14 and watchOS 14.

2

Answer 2

jwcraig2 OP

Oct ’20

I have this same issue. My watch rings normally when receiving a call and my iPhone is in my pocket, but after connecting to CarPlay, my Apple Watch Series 5 no longer rings. If I restart my Apple Watch nothing changes, but if I restart my iPhone 11 then my Apple Watch begins ringing again when receiving calls. The other issue I noticed is when I'm in the car and using CarPlay when I say "Hey Siri" sometimes both CarPlay and my Apple Watch both respond and both act on the request (i.e. What is the forecast for today and both my Apple Watch and CarPlay respond with the forecast, rather than one or the other handling the request. It definitely seems to be an issue with CarPlay and Apple Watch. I'm running iOS 14.0.1 and WatchOS 7.0.1

2

Answer 3

San_mat OP

Oct ’20

I have the same issue. I didn't think of CarPlay as the culprit, but it makes sense. Has it been fixed for anyone yet? Anyone on the 14.2 beta?

1

Answer 4

greg7321 OP

Oct ’20

I have the same issue after upgrading to IOS 14 and WatchOS 7. After using wireless carplay my apple watch 5 will no longer ring until I restart my iPhone.

1

Answer 5

Jennsuz OP

Oct ’20

I have the same issue with my Apple Watch 6 not ringing after my iPhone has been wirelessly connected to CarPlay in my vehicle. It will work again once I leave my car and turn my iPhone off and back on. This is very frustrating. This is the first Apple watch I've owned and I'm considering returning the watch if the issue isn't resolved.

1

Answer 6

Matli78 OP

Oct ’20

I have the same issue with iPhone XS and AW4. This appered after upgrade to iOS 14 and AW 7

1

Answer 7

aGooner OP

Oct ’20

I have the same issue! No notifications on apple watch once I am connected to wireless car play! I will have to restart my phone to be able to receive notifications again.
Did any one find a solution yet? I have tried contacting apple support, but no solution yet.

Devices: Iphone 11 PRO and watch 6, with up to date OS on both

1

Answer 8

Madchow007 OP

Oct ’20

I have the same problem, Apple 11 pro max with Apple Watch 6 and iOS 14.1 and wos 7.02, I really hope that Apple sees this thread and fixes it soon

1

Answer 9

Noro1984 OP

Nov ’20

Same issue her, using iPhone 11 Pro iOS14.1 Watch 6 with OS 7.0.2 and after using my wireless CarPlay in BMW have no call notifications on apple watch, same config had my girlfriend and same issue. There must be some problem in iOS. After phone restart it work until I connect it in car.

1

Answer 10

david197602 OP

Nov ’20

I have the same issue with my iPhone 11pro and Apple Watch 6 ( all up to date).

Trying to solve it with apple technical support for more than one month now (sent several diagnostics, multiple phone calls).
The only solution when the watch is no longer ringing : restart the iPhone ... or start and stop my car (BMW 3Series June 2020) with CarPlay for few minutes. Also as mentioned all other devices (iPad and MacBook, IMac ) do not ring either, so impossible to have a call at the office on iMac

1

Answer 11

Matli78 OP

Nov ’20

I have an issue on-going with Apple Support regarding this aswell. I have a VW Passat with wireless Carplay and the same problems (AW ser 4 and iPhone Xs). Last Friday I spoke with them and I did a lot of diagnostics and uploaded that to the support, both with Carplay, the iPhone and the AW. Let´s hope for a soloution for this soon. I have spent severeal hours with the support doing diagnosicts, screen shots etc...

1

Answer 12

Baisoft OP

Nov ’20

Same problem with IPhone XS and Apple Watch 4 with my Mini Cooper SD. After connecting wireless CarPlay Apple Watch no lontre rings. Only Solution is restare iPhone everytime. It started from IOS 14; called Apple Support and I wasted over an hour unpairing watch and reset it.

1

Answer 13

mgjohnny OP

Nov ’20

Exactly the same issue here in Taiwan. Apple watch no longer ring after connecting to CarPlay.
Is there any Apple Engineer see these post here?

1

Answer 14

freddiepoon OP

Nov ’20

Same problem even after iOS 14.2 official release

1

Answer 15

Gozlan OP

Nov ’20

I have the same problem. iPhone 11 Max Pro with Watch S6. All up to date.
Most of the times when I reset network settings it solves the issue for a short time.

1

Answer 16

Chrismed112 OP

Nov ’20

Same issue here with kenwood wireless CarPlay unit and iPhone 11 Pro max

1

Answer 17

Joao_Neves OP

Nov ’20

Hello to you all,

I have the same problem apple watch 5 and iphone 12 pro, when i conect to apple carplay i can receive incoming call on my watch.
I have to disconect the iphone make a restart and then it works.

best regards and for when a solution

1

Answer 18

zlobus OP

Nov ’20

The same with two sets of series 5, 11 pro and BMWs with wireless carplay. Anyone tried 14.3 beta?

1

Answer 19

MitClan OP

Nov ’20

The same situation with AW series 6, XS Max and BMW MINI '18 with wireless carplay. It is very annoying.

1

Answer 20

Matli78 OP

Nov ’20

Suddenly this problem has been changed for me. Sometimes it works and sometimes it doesn’t. I can’t find any special activities connected to this when this appears. I haven’t restarted the phone and somehow the AW rings. But suddenly it doesn’t work again. This happened after upgrade to IOS 14.2 and AW 7.1.

0

Answer 21

zlobus OP

Nov ’20

To Matli78:
in my case, if I sit in the car for a couple of minutes until it completely turns off, afterwards AW may ring or may not, I would say probability is 50/50.
if I quickly jump out of the car after parking, as I usually do, AW will not ring 100%.

0

Answer 22

Genny852 OP

Nov ’20

I finally know what is going on my apple watch because there is an issue with my 19 bmw wireless carplay. I was tired to restart my iphone11 for getting phone call using my watch but my wife has 19 MDX never had any issue with phone call on her phone and watch. I wondered why??? Now I know.
WHY APPLE IGNORES??
DO THEY EVEN TRY TO SOLVE IT?

0

Answer 23

5ammyT OP

Nov ’20

I also have a BMW with wireless CarPlay and have been having the same problem of my watch not ringing. I’ve also just upgraded phones to the 12 Max and completely reset my watch as a new watch and without even getting in the car and.... it STILL doesn’t work!! This has been extremely frustrating and doesn’t seem to be related to CarPlay or any one particular thing... this is pretty fundamental functionality and I’ve spent hours trying to solve it with no success. Apple PLEASE HELP!!!

0

Answer 24

Kasper27 OP

Nov ’20

Same issue here, bought a 12 pro today and got a new Apple Watch SE and still have the same problem from before. How is Apple not seeing this issue?!

0

Answer 25

Johje OP

Nov ’20

Same problem! Tried to disable / enable CarPlay after I've exited the car and also switched on/off Flight Mode in hope of finding an interim solution (using Shortcuts to do the above automatically) but the only thing that helps is a reboot of my Iphone. Then everything works until my next drive.
I got a BMW 5-Series 2019 using wireless CarPlay.
Can't seem to find any updates for CarPlay or iDrive at BMW either.

0