I have the same problem. System says there's an update available, I'm trying to install it, it starts, but ends with an error. When running
softwareupdate -ai under the console, I need to start it from a normal user (can't start it from root because if I do that, it starts asking for a password of some user that doesn't exist), it ends rather quickly with an error:
Code Block Failed to download & prepare update: Error Domain=SUMacControllerError Code=7721 "[SUMacControllerErrorPreflightWakeupFailed=7721] Failed to perform PreflightWakeup operation: [MobileSoftwareUpdateErrorDomain(MSU):MSU_ERR_INTERNAL_ERROR(7)]" UserInfo={NSUnderlyingError=0x14ee05710 {Error Domain=MobileSoftwareUpdateErrorDomain Code=7 "No service connection" UserInfo={NSLocalizedDescription=No service connection}}, SUMacControllerErrorIndicationsMask=0, NSDebugDescription=[SUMacControllerErrorPreflightWakeupFailed=7721] Failed to perform PreflightWakeup operation: [MobileSoftwareUpdateErrorDomain(MSU):MSU_ERR_INTERNAL_ERROR(7)], NSLocalizedDescription=Failed to launch the software update installer. Please try again.} |
Tried both on Wi-Fi and wired connection, there's no problem with the Internet connection (I'm writing this post from the same machine).