Since Updating MacOS Big Sur, I am unable to add new finger prints, or use finger prints to unlock my Mac.
anyone else with this issue?
anyone else with this issue?
Touch ID MacOS Big Sur
SMC reset works OK to correct this bug.
Means:
> shut down your Mac
> press Power button for more than 10 seconds
> restart your Mac
After this it should work
Means:
> shut down your Mac
> press Power button for more than 10 seconds
> restart your Mac
After this it should work
I am having the same problem!
thank you it worked!! also solved other bugs i was having!
I had to do two things to make touch-id work. I am running a MBP 2016 and upgraded from Catalina to Big Sur 11.1 today.
FROM: https://support.apple.com/en-ca/HT201295
Apple, this appears to be a common problem.
FROM: https://support.apple.com/en-ca/HT201295
Shut down your Mac.
Press and hold the power button for 10 seconds, then release the button. (You'll hear a quick swoosh)
Wait a few seconds, then press the power button to turn on your Mac.
Re-enable "Unlocking your Mac" in System Preferences -> Touch ID.
Apple, this appears to be a common problem.
It worked, thanks!
Same problem. It shows my fingerprint is still active but I cannot use it to log on to my macbook pro
omg yes thank you so much for the reset tip, it worked immediately!!
OH MY GOD YES! Has there been a fix to it yet?
Yes downloaded it last week and now several things will not work. Touch ID is one of them. HELP!!
PLEASE _ Would love some clarity on the all those suggestions of holding start button down for 10 seconds, releasing and then pressing again and its all fixed
THIS DOES NOT WORK FOR ME
When I press start button for 10 seconds with light pressure, medium pressure or high pressure my 2019 MBP simply...Starts UP, like it should and touch ID simply does not work.
Is there any other solution out there? Should I be using another key combination??? Why is this even happening??
THIS DOES NOT WORK FOR ME
When I press start button for 10 seconds with light pressure, medium pressure or high pressure my 2019 MBP simply...Starts UP, like it should and touch ID simply does not work.
Is there any other solution out there? Should I be using another key combination??? Why is this even happening??
Resetting SMC or zapping PRAM didn’t work. Any other fixes? Just updated my 2018 MBP to OS 11.2 and no fix. 🤨
I had the same problem and came here. Gimmick1973's post fixed my issue! I can use my touch ID now!!
Yes! Having the same issue! That's why I am here... although I am confused about solutions... what have people found?
Hello,
same issue here:
I finally logged a ticket with Apple Support.
Best regards
Tim
same issue here:
MacBook Pro, 15", 2019
upgraded from latest Catalina release to Big Sur 11.2
since the upgrade my TouchID button does not unlock my Mac anymore (entering password manually works)
other TouchID activities (App unlock, Apple Pay) do still work properly
I finally logged a ticket with Apple Support.
Best regards
Tim
Hello everyone,
I have a MacBook Pro, 13", 2020.
Since the upgrade my TouchID button didn't unlock my Mac anymore (entering password manually works) and other TouchID activities (App unlock, Apple Pay) didn't work too. In fact, I couldn't even create a new fingerprint.
I also couldn't activate the location system, so the app "find my mac" didn't work, for example.
BUT THIS IS THE SOLUTION:
Please, see Gimmick1973's post! Everything works now!
I have a MacBook Pro, 13", 2020.
Since the upgrade my TouchID button didn't unlock my Mac anymore (entering password manually works) and other TouchID activities (App unlock, Apple Pay) didn't work too. In fact, I couldn't even create a new fingerprint.
I also couldn't activate the location system, so the app "find my mac" didn't work, for example.
BUT THIS IS THE SOLUTION:
Please, see Gimmick1973's post! Everything works now!
shut down your Mac;
press and hold the power button for 10 seconds, then release the button;
wait a few seconds, then press the power button to turn on your Mac.
The below fixed my issue. At home I am using a charger of 60W with Magsafe and an adaptor to USB-C. Once it's plugged in the finger scanner it won't read at all the fingerprint. Once I unplugged the charger, it works perfectly. Noticed now that my battery is not even charging, it just stay at the same level.
According to Apple Support this is a know issue. Two options: reset firmware or wait for update. There are a few suggestion workaround but they are not consistent.
After a security update, I encountered the same problem that I was not given the option to use my Touch ID to log in on my Mac. I had to go to settings. The option to use Touch ID was set already. I had to un-check the option and then went out of settings. Later I went back and checked the option to use the Touch ID. Then I shut down my Mac, gave it 30 seconds and restarted my Mac. When I could log in again, the option to use Touch ID worked again. I have tried locking my screen several times, Touch ID still works. PS: I do not have OS Big Sur, but Mojave 10.14.6.
.
I was able to fix this issue by deleting all of the fingerprints stored on my computer and re-adding them.
I recently discovered that Touch ID is not working. It can’t unlock the Mac, use Apple Pay, or register a new fingerprint. The system message says about an error, or that I have exceeded the number of fingerprints.
What I have tried:
It seems that waiting for update is the only option.
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports, touchBar, T1 Chip)
Big Sur 11.3.1 (20E241)
What I have tried:
SMS and PRAM reset
pressing the power button for 10 seconds
removing fingerprints in safe mode using command line "tartutil -erase-all"
It seems that waiting for update is the only option.
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports, touchBar, T1 Chip)
Big Sur 11.3.1 (20E241)