Product ID already in use

  • I created a subscription product.

  • Product got rejected.

  • I fixed issue.

  • There was no option to resubmit the product for review.

  • I deleted the product and tried to create it again.

  • When creating the product again I get the error message "The product ID you entered has already been used. Enter a unique product ID and try again."

  • There is no other product with this ID, and I need to use the same ID because other app platforms use the same ID.


2 Questions

  1. What is the correct way to resubmit a rejected product?

  2. Is there a way to create a new product with the same product ID or is it locked forever?

Thanks for your help.

Regards

Chris
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KeysiesUp
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  1. You cannot reuse rejected product identifier. You must create a new product identifier in order to proceed.

  2. No, you must create a new product identifier.

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DTS Engineer
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