Hello Devs,
our app uses auto-renewable subscription. Under "Features" App-Store-Connect allows to create a "Promotional Offer". At creating you are asked to type-in a "Product Code". "The code that customers will enter to redeem this promotional offer. This code is case sensitive."
So I am asking you where users should type this code in? As these codes are not unique (you can freely create them) they do not work in the App-Store- App.
We implemented the offer as documented: https://developer.apple.com/documentation/storekit/in-app_purchase/implementing_subscription_offers_in_your_app
This documentation does not say anything about the product code at all. So we created a textfield where users can type-in the code and then we pass this right to the request for possible and eligible offers. Although it was really difficult to deal with the gaps of information, we finally got it working.
The App- Store- Review- Team rejected our app by telling us, we would use different mechanisms as StoreKit API, which is not the case. We are only trying to implement the feature that is offered.
Also they are referring to App-Store-Guidelines 3.1.1: "Apps may not use their own mechanisms to unlock content or functionality, such as license keys, augmented reality markers, ..." After multiple attempts to ask, they first ignored to enter on the product code and suggested to use other features instead. Finally they adviced us to ask here in the forum to get any clarification or experience. The App-Store-Review- Team did not know this feature.
So does anybody ever tried to use that Product Codes? is this feature not usable at all or at this time? Or is the App-Store-Review-Team not up-to-date?
I would be interested in any experience or observations you made on this topic.
Thanks in advance!
