Xcode -> Organizer ->Crashes -> "Unable to download crash information."

Question

florom OP

Created Nov ’18

Replies 4

Boosts 0

Views 5.3k

Participants 3

Using Version 10.1 (10B61)

Most of the time Xcode are unable to downlaod crash reports using the Organizer Crashes view.

Top left has a warning sign, clicking on that displays a message:

"Unable to download crash information."

"An error occurred preventing Xcode from downloading updated crash information. An unexpected error occurred communicating with Apple. Please try again later."

I check every day, mostly it doesn't work, then suddenly it works for a couple of days, especially if I check late in the evening Swedish time.

I'm quite sure this isn't related to any problem at my end. This problem has existed for years.

Summary: Sometimes it works, mostly not.

Is there anything I can do to make it work?

Boost

Answer 1

florom OP

Nov ’18

Nobody else seeing this problem??

I check the Organizer Crashes view several times every day.

Since November 19 it hasn't worked once untill late in the evening November 28 Swedish time, bingo!

The following morning it doesn't work again.

Come on Apple, this isn't working as it should.

0

Answer 2

JBleyel OP

Jan ’19

I have the same problem.

Every time "Unable to download crash information"

xcode 9.4.1 and xcode 10.1

I have done "try again" several times. > 100

This must be a bug.

I have also try to fined a logfile for more info but no success.

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Answer 3

JBleyel OP

Jan ’19

Similar Issue:

https://forums.developer.apple.com/message/278293#278293

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Answer 4

gomfucius OP

Jul ’20

This is also happening on my brand new app as well as my 10 year old app. It did work about a month ago. I tried logging out and logging back into my Apple ID but no luck. I didn't want to install any third party SDK like Firebase Crashlytics but I'm not gonna have any other option if Apple's native tool is not working. :(

I'm using Xcode 11.5.

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