After updating to iOS 17 (on the user's iPhone 14 Pro Max), the app freezes on the splash screen. Reinstalling the app and restarting the phone did not help the user.
So far, we've only received a complaint from one user.
We have also tested the app on the simulator (iPhone 14 Pro Max), on a real iPhone 14 Pro Max device, and on other devices - everything is working fine.
Is there any advice on how to assist this user who is unable to launch our app?
victoria_k
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