We have received user reports indicating that, while using our app for meetings, they occasionally encounter system unresponsiveness, ultimately leading to an unexpected black screen and system restart.
Our app's internal logs show normal operation during these incidents.
To assist in diagnosing the issue, we have collected system logs (WindowServer.ips) from affected users.
We would appreciate your assistance in analyzing these logs to help identify the root cause of the problem.
Thank you for your support and assistance.